April 2023 by BigBossRG
I put 1 star they need NO STARS !Terrible African lady called Christine needs to be fired , she hit my 8 year old daughter.She leaves my Nan with cold food or no food , lies in the book about giving showers daily and she does not, does not make sure my Nan takes her medication , she?s been told take off her shoes or use her shoe covers she never does !Worst service ever, when called office to complain they was very rude and aggressive !Only lady that does amazing job is a lady called Peaches she is brilliant but it?s a shame she only works weekend !
October 2021 by Folawe Victoria
Very bad company with bad and rude office staff that look down and harassing their carrer that has disabilities but trying to work.
June 2021 by Felistus Kusikwenyu
They have been nothing but the best over the years , glad to be part of the company
March 2021 by Ingleton Catering Co
My mother had the misfortune to be given a carer from this Agency from Hackney Social Services. Appalling care. No checks were made, staff were rude and uncaring, nothing was done. At one stage my mother had shopping delivered and the 'carer' left the shopping in the hall way with perishable goods in it for 3 days. Says as much about Hackney Council as well for dealing with these people.
March 2021 by HEDY TUGA
Horrible and worst company ever !!! They didn?t pay my wages and I had to show lot of evidences ( including my bank statement) to proof that I didn?t get any money from them ... before that I worked 16 hours and they just produce a payslip of 2.5 h ... I had to call them to claim my remain hours ... the following week they didn?t pay and I call them, all them totally rude , they not allowed me to speak, even they are wrong they always acting with rudeness and arrogance, at the end I had to tell them that I will put them in the court and suddenly they decided to solve my problem properly... they are soo unorganised and rude!!! At the end they pay my missing wage and they even apologise for the inconvenience!!! Think we?ll if you want deal with this people !!!
September 2020 by Anthony Rea
Absolutely astonishing how these people continue to trade under a care agency. There is no care involved from anyone here. Unreliable, rude, rough, aggressive, disrespectful. I won?t continue as I find it upsetting just writing this. Don?t leave your relatives with this agency.
January 2019 by Makeida
Avoid!! Don't put your love ones in their care. The worst customer services. Carers unreliable. Customer service will put down the phone and tell you you are wrong. Then block your number from calling. If you get lumped with this care agency fight tooth and nail to find another one. Avoid !!!
January 2019 by sian warren
Avoid at all costs. Dishonest company with no inclination to provide the care services that they charge for and falsely advertise.
January 2018 by Asif Naqvi
What an absolutely appalling customer services. All of the office staff are rude on every level. They do not give you the opportunity to voice concerns or complaints about their carers and are just dismissive. They do not allow you to speak and give you a time limit to have conversations. Their idea of an investigation is asking the carer if the allegations are true and when they deny it (as you would expect naturally) they fob you off saying the carer says this did not happen and leave it at that. Do not willingly go to this agency. Unfortunately my mother is stuck with them through social services. Not sure how these people manage to continue with their diabolical services. Someone needs to investigate them ASAP. THEY SHOULDN'T BE ALLOWED TO OPERATE.
