March 2024 by P ;
Excellent pharmacy. The pharmacist, Geoff, is caring, professional, and extremely knowledgeable, always available for heath advice. Friendly and welcoming staff. Highly recommend.
March 2024 by Clementine Blakemore
Looked after my daughter?s wound really well after a bike accident- thank you!!
March 2024 by aruna dosaj
Pharmacy Assistant was very rude to me callinge by my first name how insulting I am older I like to be called by my surname when I told herr behaviour was degrading she told me is your name not Aruna imagine if someone talked to her mother that way she would be offended she had no Decency degrading behaviour it put me off how insulting no Respect
February 2024 by Cecile
The customer service is so poor in this pharmacy and it feels like it is regardless of who is serving. They look at you never smiling, often it feels like you are bothering them,. I don't understand why the management doesn't ask their staff to be civil and friendly, it doesn't take much to be nice, but apparently not there!
January 2024 by Abey Assefa
Unhelpful and unfriendly, particularly the younger staff
December 2023 by Danny Huerta
Agree with the other reviews here. Mainly that the staff are rude and lack basic customer service skills. They always seem more interested in their own conversations than helping people. They don?t seem bothered feedback though. There?s very young people working there that seem bothered when you ask for help.
October 2023 by zelal
They are the best chemist in hackney because of my health issues they deliver to my door and always available for health advice which I constantly call when my kids are ill and every recommended medication from them I have always had good results completly trust them when the girls are sure or not they always check with the back which is so sweet of them.i really appreciate and recommend JEFF HE IS THE BEST AND AN ANGEL
September 2023 by George Glasson
Listing says the opening times were updated 6 days ago? just trekked a mile to arrive at 19:50 - the place is closed despite the advertised closing time being 20:00. Very unhelpful.
August 2023 by md rahman
This pharmacy is getting worser by the day. The staff have no customer service experience, but not Jeff. The counter staff are always talking to each other and ignoring the waiting customers. I find this very rude and disrespectful. They laugh and whisper with a shop full of customers. I've known Jeff for a long time, I don't know how he's hired these people. He really needs to change back to his older staff Brenda and Mary.This shop used to have things I couldn't get anywhere else, but now I find an empty store. If my wife or I ask the staff for help, the staff are very rude.My wife doesn't speak or understand English very well - she is Bengali - but the staff talk to her in English especially when all the couter staff are Bengali, then they whisper and laugh to each other. We were very upset and offended by this behaviour.I hope Jeff doesn't leave this pharmacy. He has always been extremely helpful to my family. But I would strongly suggest he should change his staff.
July 2023 by Aly Gheita
Excellent, helpful staff and a very decent and knowledgable pharmacist. Highly recommended.
July 2023 by Aadam Raja
I went there 3 weeks ago to pick up some vitamins and the 2 girls at the front were very friendly and kind towards myself, they gave me the exact thing I was looking for and also suggested some other vitamins available
June 2023 by Helen Aver
When you go to pick up a prescription they don't speak to you, just push a piece of paper at you in silence which you then write your name and date of birth on. When your prescription is ready they bang it down on the counter, again in silence, before going back to chatting with their coworkers. This takes a bit of getting used to. A lot of methadone addicts coming in for their fix too, which can be unnerving.
April 2023 by Paul Smith
Lovely place and atmosphere. Young counter girl always polite and only one that smiles ! Jeff also very kind and helpful!
March 2023 by Vanessa Bsirsky
A bit frustrated with this pharmacy. Whilst the staff are always friendly, there seems to be some mixup every time I go there. Some of my friends have experienced the exact same issues with this pharmacy . Waiting times are also really long. It just seems a bit disorganised. But as I said, staff are friendly and knowledgeable and the place always looks clean.
February 2023 by Donna Cane
Young girl working there had me waiting 20 minutes for some prescribed vitamins. Several people came and went and she only gave them one word answers and a frown. Finally I asked how much longer my prescription would take only to find it had been sitting in a basket waiting for her to give to me the whole time. Customer service training is needed.