February 2024 by James Kearney
I went to ee Fulham to upgrade my phone nice help from the adviser new phone and contract..When I returned to Fulham store Fulham broadway with setting it up!! Told the adviser to take my phone to Samsung..PLEASE HELP YOU CUSTOMERS WHO SUFFER WITH I'LL HEATH AND CONDITIONS IN THEIR LIVES.. I FIND FULHAM EE VERY BAD CUSTOMER SERVICE?
February 2024 by Magdalena Kotnarowska-Mohammed
I have received an amazing service and help from Hassan. Last 3 days my daughter has some technical issues after we upgraded her phone and thanks to Hassan, his commitment to the role and being so helpful the problem is fix. Thank you so much Hassan! You are a Star!
December 2023 by mustafa mahmoud
Screw ee
October 2023 by Sami Samile
This customer service is so rude spatially the young lady work there is so idiot no customer service at all I change net work go directly to vodafone opposite that shop then you can see customer service so big difference .
October 2023 by Kate Cheeseman
Trying to get a replacement sim, have found ee shops to be extremely slow and unhelpful to the extreme!
July 2023 by George Carew-Jones
These guys specialise in small plastic cards you put into your phone to make them connect to the internet. Recently these cards have become digital, which has abolished both the physical card and the ability for it to provide any services whatsoever. This results in you paying a monthly charge to receive literally nothing in return - kind of like a charitable donation apart from instead of helping the world you're just making some very rich people even richer. I hear giff-gaff do a much better job
June 2023 by Anne Johnson
What a fabulous ee shop! I usually use the King's Mall in Hammersmith but they have just gone from bad to worse so when my phone was stolen on Saturday I went to my usual ee in the King's Mall and, in a bit of a state. I received no courtesy or kindness at all, I was invisible and the new older manager who should have known better was no better. I had to leave as I had no ID on me but my head was all over the place so I went into the Fulham Bdy branch Sunday morning and, talk about two different worlds. The staff were kind and professional especially Natasha who saved my life. I was there for some time but she smiled throughout putting all the necessary information into my new phone and calmed me down, wonderful! Will use them from now on.
May 2023 by Amina S
Aysha was very patient, helpful and super understanding of my needs and concerns of my contract. She found the best deal for me and I?m a very happy customer! Thank you!!
May 2023 by Anita Weekes
Thank you Aysha. I like my new phone and my son is happy to get his ipad back now I have the new tablet. Thank you for being so helpful. Anita xxx
May 2023 by sahela ayanee
Aysha: today I was being served by Aysha . She is amazing I can?t wait to meet her on Tuesday to discuss my broadband. Thank you Aysha!!! Your star :)
May 2023 by Natasha ?xx_Jams? Majyambere
Honestly amazing service by my name sake Natasha!!!! She?s absolutely amazing and helpful! Funny too. Go support ?
April 2023 by Chahrazad Gherab
Trudy the manger at this store is a real asset to this store and to EE.He assisted me in setting up two new lines plus a broadband and helped me transfer my two old numbers .The whole time I was there I saw him approach every single customer that walked into the store in kind polite manners and made sure they were attended to promptly . I?ve already recommended him to my family and they will be going to see him specifically to transfer their lines too .
April 2023 by P
The stars are purely for the fact the phone works. However waiting to purchase a phone from them took around an hour and three quarters. Which is shocking. Every customer in the shop was furious. Terrible terrible service do not recommend.
December 2022 by shreyaa khemka
Literally the worst customer service ever. Not interested in serving and make you feel like you?re burdening them by asking a question. Just call customer service. That?s what they?ll do anyway.
December 2022 by Sampilahy
I've been welcomed by Bazal,Very professional and helpful.Thank you