March 2024 by Helen B
I was served by incompetent male assistant today. I requested a filtered coffee but the assistant did not understand my request. I repeated my order four times but I was not understood! Eventually the male assistant had ask his colleague to translate my order.I was served a luke warm, bitter coffee that tasted absolutely revolting ? I was so disappointed with my experience in this Pret. In addition, there was no soap in the dispenser in the womens loo ??
March 2024 by AML VLOGS
Decent Pret, could be better.
March 2024 by Gabriel Phoenix
Yet again I have come to the Pret to order a decaff and have been told the machine is broken. Mysteriously the machine always seems to break when it's coming to closing time. The ironic thing is that I was in the same pret a couple of hours ago and did indeed get a decaff coffee. I dare say the same will happen tomorrow. When I told the barrista that this is a common occurrence and I would appreciate it more if they had just admitted they had closed it early in order to prepare for a close and would be more compassionate as we all know the stresses of closing a venue, he had said that sometime the machine works and sometimes it doesn't and that broken may have not been the correct term. Please investigate as I use this branch frequently and this seems to happen 4 or 5 times a week
December 2023 by Daniel Vu
Why don't you update your opening times? Says open but closed!!!!!
December 2023 by Geoffrey Barron
Some of the staff are extremely rude, who make the customer experience unforgettable in a negative way. The are patronising treat customers like children. I only go here as it's close to my office, if I had another choice I definitely wouldn't go here. Coffee is really hit and miss. I feel sorry for the nice staff who work here and have to put up with their rude colleagues. WOULD NOT RECOMMEND
November 2023 by E Bauer
Don?t expect too much; ok if you only grab what you need/
November 2023 by Phelom P
Had an awful experience here. Since they changed the management the shop is dirty, messy, people there can't obviously do their job. A guy called Bob is very rude to customers and slow and incomprehensible in his assistance. Do not go to this Pret!!!
September 2023 by sunny
So it's 9.30 am... I picked up a baguette and ordered a filter coffee. The young lady politely informed me rhat they had run out of filter coffee. Shocking! Don't they re stock overnight.. Pret!?!? I was offered an Americano instead. OK, that's fine I thought, collected my items and proceeded outside to enjoy my purchase. The moment I brought the coffee cup closed to my lips I picked an awful smell... I describe as smelling rancid. Took of the lid then it really hit me... the smell from the steam coffee was awful.. It would either knock you out or bring you to your senses immediately. I seriously wondered if this was just a bad batch. I offered it to a member of staff to smell.. Her response was it's normal. Wow. Maybe she was right it is normal. Afterall nobody else seemed to be raising a 'stink'. I probably have to see my GP soon and have myself checked out, perhaps even walk in to my GP and offer him a cuppa for his opinion.On a more serious note, I didn't like it at all, I replaced my coffee with a bottle of water, no refund offered. Staff unhelpful other then, yeah go ahead just take a small bottle of water. What is the price difference? I did not enjoy my experience this morning.Have you had a sniff of your Americano from Prets?Ps my posh cheese n pickle baguette was below average for the price I paid.
August 2023 by Di Fic
Current staff is very
May 2023 by Exor Treasure
Originally put 1 star but the current staff is much friendlier
February 2023 by Ian Lim
Don't buy too good to go here, they haven't updated their timings, probably implies poor service quality
January 2023 by Grace Shelby
Do not go to this pret. Unfortunately my office is around here and thats where I go, but almost everyday I feel bad for those lovely girls at the tills. The manager here is so rude to customers and team, daily shouting and clearly she is not able to manage a store. It makes the experience terrible and Pret syste does not work well, as when they call the coffee the cashiers need to turn and pass the coffee while interrumpting serving a customer which is frustrating. The only positive thing here is that the shop is nice and clean and the girls always have a smile ready.
November 2022 by eleni kiosia
Such a lovely place to get coffee and meal from. Quick, friendly and nice staff to serve you with the smile on their faces. I highly recommend it !!
November 2022 by ????? ?????
The food is great and the stuff were really helpful. ? Definitely I would love to go again!.
November 2022 by Ehab HELMY
Nice place with room to work on my laptop and charge my phone on the way