February 2024 by Abdullah Yildirim
Since March 2023, the inside is much more organised and spacious. Stock levels are still low on some sizes of sportswear. Prices are increasing a lot. I hadn't been here for a long time. I was very pleased with the store layout and presentation.
February 2024 by Jax Elston
I ordered a pair of Hiraches online before Christmas. I didn?t realise that the new ones come up a size smaller. As the person I bought them for was out of the country until now, I was out of the 28 day returns window. I contacted customer services who were absolutely useless and told me I could send them back for a refund but they wouldn?t guarantee I?d get one and also having no actual returns paperwork (as this couldn?t be issued as out of the 28 days), they said it would be at my own risk. A £92 pair of trainers that I wasn?t willing to lose and I didn?t even want my money back I wanted a size bigger.So I visited the Enfield store today (5th Feb), to see if they could help. I have to say how amazing the store manager was in assisting me. She is an absolute credit to your store and I cannot thank her enough in resolving the problem so quickly.
February 2024 by Sophia Williams
Clean, spacious, so easy to shop and find the products,Got great service found what i was looking for.Cashier at tills full of energy and so humble
January 2024 by Iulian Matei
Always for a Quick shop so not much to add
January 2024 by Lucia Di Lorenzo
Rude staff ..manager usuless
January 2024 by Gianni Viglianisi
the manager is totally useless, it absolutely needs to be changed
January 2024 by Erdinc Pak
I got present for my wife and she had to exchange to a smaller size. She went to store With my kids and guesss what ; no refund giving , instead credit was offer. I don?t care about money but the RUDEST GIRL ON PLANET; she thinks she owns the place , verbally harassed my wife in front of my kids,screaming and yelling in the store up and down like headless chicken , kept saying that I AM THE STORE MANAGER WHAT ARE YOU GONNA DO ABOUT IT!???She called the security to escort my wife and my kids out of store and still swearing and screaming !!!! When we asked who?s the manager of the store , she couldn?t even answer it. I think she should go and see her GP to be checked if she is mentally fit for the job!!!!!!!!!
December 2023 by Maciej Guz
Today I bought clothes and wait in q to cashier...When was my turn,one lady from customer service spoke with friend and ignoring me...She scan 3products , 16 minutes because she do brakes for speaking with friend.Also she got very bad visual presentation.She is fat arround 120 kilograms.Maybe this is reason why she is so slow and lazy.I didn't made photo her ugly face but maybe someone check this lady on cameras(today2.12 at 13:40,down floor) how she working...And fix the problem.Because it's first time in my life situation like this...I buy many times in this shop and always will be ok and professional.But maybe made some weight limit when u recruited people to work.
December 2023 by kelly
The Google map shows wrong location
November 2023 by Flavio Cantiani
I was going to this shop today with my wife and they were rude and the manager that should halp me was even worse and it is the second time the were even laughing in my face ,they don t know what is respect I m really upset
September 2023 by neill keddy
?it's been here 20+ years. 3 reviews? ?. Disappointing if Google aiding the deletion of honest reviews.
September 2023 by Mario Super
This store's security thinks he's from the police!? he doesn't let you go inside and says that you can't go inside with an electric scooter and shows you a sign on the door that shows no visible ban on e-scooters!!! I was shopping there yesterday and there was no problem! I think that security failed the police exam and is taking revenge on people for his failure in life? Additionally, I called the service woman until I told her about the problem, she didn't know it existed until the security guard called again and told her about the policy, which doesn't exist! and finally I didn't manage to buy the slippers I needed for the hospital tomorrow because I have to have surgery there! I wish this security guard would one day be treated like he treated me ;) and I will add that this way you only lose customers!!!I asked the security guard for his ID number because I wanted to file a complaint against him, he refused and even threatened me! I called the store manager or the person responsible for the store to talk to her about it, she ran away and didn't want to talk to me! When I was leaving, she came to talk to the security guard!!! I do not recommend this store!!!
August 2023 by Ann Whitely
Can somebody tell me why my 15 year old son was stopped at the door, then asked to show the content of his bag, then when he refused , was denied entry!All he wanted to do was buy a football shirt! Teenagers don?t want to be shopping with their mum.Tried to ring for an explanation but no one picks up the phone there!Not happyP.S they only got a star because it wouldn?t post otherwise they wouldn?t have even got that
July 2023 by B Charlotte
This store is the worst I have ever been to. Rude staff, rude manager. Just kids playing shop keepers. Stock is awful. Just don?t waste your time here. Go to the Brookfield Farm one where they are actually helpful and friendly. Shut the Enfield one down and put something worthy there.
May 2023 by Shanil Conhye
Pretty much self service. Oh wait I can't get the right size myself. Was more than happy to just leave.