March 2024 by Richard Allen
Was happy to take my money for scratch cards but only wanted to pay me £60 of my £115 winnings and told me to go elsewhere for the rest
February 2024 by Holly Neiland
Unbelievably rude customer service from the shift leader ?Hiral?. I had been stood at the till for a few minutes (which wasn?t a problem at all) and simply asked her if there was someone serving at the till; in which I received an eye roll and a ?I just checked and you weren?t there so?? Just so unnecessary and rude as I wasn?t even being rude to her. As I left the store she muttered something (I would assume not very pleasant) under her breath or to the manager that was standing there in which I turned round for her to make direct eye contact. Safe to say I will never be returning and will be advising others to do the same.
January 2024 by Reda neched
Totally agree, the worst place for any dropping parcels or picking up It took me 4 trips to drop a parcel.Not good at all.Staff not very helpful, they make you feel like you?re being for any service they provide.
January 2024 by Eleni Zacharia
Rubbish rude offensive !! Staff talk amongst themselves in a foreign language whilst customers are waiting in a long queue to pay !! It?s Better to walk the 5 minutes to Co-op or Sainsburys where you find Fresh food and good staff and collect card points Nectar etc.
September 2023 by Lemoy Newman
Jimil needs to work on his customer service skills. I was standing patiently in the queue holding a lot of heavy items. A man walks in to return his parcels and was served in front of me even though I was waiting for 5 minutes. Then when jimil finally serves me, no apologies just a miserable face. He saw I brought bulks of heavy items and didn?t even help me pack my things up in the bag, just watched me do it. Not happy.
June 2023 by tina kelly
I got some prime and sause
May 2023 by H B
Manager does not call back. Left 3 messages over 3 days. My parcel has not arrived at Amazon and the receipt number does not work on Evri tracking
April 2023 by Monica Alexandra Castro Pereira
Would give less if possible.Terrible costumer service. Unable to cope with simple questions like if there are alternatives and taken the questions as a personal complaint.Another interesting things is the person that spoke to me doesn't think this is a public service.... so not sure who they are servicing if not the public. Manager everything but helpful and also sarcastic. Obviously not used to being challenged nor skills to deal with that.But in truth is the costumer option not to use their establishment which I shall to avoid upsetting the staff
February 2023 by Petru Airoaie
One of the best shoes in the area. Long time opening and you can find a lot things. Also, here you can return amazon parcel.
February 2023 by Luke Spiers
Refused to take evri parcel. Clearly couldn?t be arsed with it. Made an excuse the system was down.
January 2023 by Charlie Stocker
Awful customer service i always use this shop for my parcels and never had a problem and now they refused to give me my parcel asked for id or proof of address so had to go home and return to the shop with proof of address and still refused to give me my parcel explained this was all i had i had my tracking number proof of address confirmation email and still refused to help me so now i have to wait for it to be sent back to depo and wait for a refund absolute shambles!!!!Will not be using again!!
December 2022 by John Fernandes
Only useful for urgent shopping items not ideal. Prefer Tesco express
December 2022 by Creative Direct
WOULDNT EVEN GIVE 1 star I call because there?s missing items.the guy screamed at me saying we don?t sell eggs. So unprofessional and I?ve made a complaint escalating this. Rude people, wish I never spent anymore there.
August 2022 by Vincenzo Rallo
Very rude staff bad service
October 2021 by Sami milly
Staff have poor manners and lack of skills required to do the job properly. 6 months later nothing has changed. They lack skills what so ever. How can an electric provider send me to this shop and the shop staff are so incompetent that they couldn't help me and denied my request. Even the people on the phone was shocked at their behaviour. Do not waste your time or money here. Ignorant people. Remember being ignorant is a choice. You can learn to do better.