March 2024 by Fahad Rashid
My visit to Ernest Jones to buy a watch was exceptional thanks to Karen's outstanding customer service. She was knowledgeable, courteous, and helped me find the perfect timepiece within my budget. Her attention to detail and friendly demeanor made my shopping experience truly enjoyable. Highly recommended!
February 2024 by Jeremiah Molagwe
Karen was great, great customer service overall, would definitely recommend
January 2024 by Robert Coleman
Kalina was very helpful and engaging in helping choose a watch.
December 2023 by Victor Petrov
Just visited and I needed help with my wife present. The watch I bought need it to be adjusted the wrist. Every body in the shop staf was polite and professional. I have left the shop happy and what I was needed was done instantly.
November 2023 by Jeremiah Kizito
Kalina and Kamil were excellent
November 2023 by James Marriott
Decided to go in the store to get a gift for my partner, I needed some assistance to pick the perfect gift and Karen the Ernest Jones employee was the most helpful lady I?ve ever had the pleasure of meeting. She had a wide knowledge on a large selection of items as well as being extremely helpful and incredibly polite.
November 2023 by Becky Cooke
Went into Enfield?s store recently looking for a gift for my mum. I was served by a delightful lady named Karen, who helped me to choose a lovely bracelet which my mum loved. She asked me about my mum and gave me a number of options within my price change. Super helpful and much better than trying to choose online.
November 2023 by Fernando Isaza Ocampo
Needed my watch bracelet adjusted and, even though I didn't purchase the watch from Ernest Jones, Kalina was happy to provide the service.
October 2023 by Dragomir Matakov
I bought a Tissot watch as a gift for my wife. The watch strap was too big and I went to Ernest Jones to have it adjusted. A guy who works there set it up for me, ( male employee) do not know his name, but, he didn't put the pins right, so the brand new watch, for over 700£ fell from my wife's hand on the street, and not sure if is not damaged because of his unprofessional work. I went back, a very polite girl who works there, put the pin in the right place and apologized. Unfortunately, "sorry" doesn't change the fact that the watch,fell on the floor and got scratched.
October 2023 by Ludum Entertainment
Kalina was exceptional in assisting us and we were happy with our treatment and service.
October 2023 by TJ bruno
Great service, both ladies were very attentive and knowledgeable. Would recommend.
May 2023 by My iPad
Went in Enfield town branch today to buy a watch and l had a lovely experience. The staff were polite and helpful, especially the girl who served us. Thank you ?
May 2023 by Somer Huseyin
Bought a ring which turned out to have a slight defect..took it back for a refund and was greeted by the lovely Suman who quickly and professionally helped and sorted everything out in an instant, what a credit she is to the business.
March 2023 by Mehmet San
Five stars, for the service and hospitality.Very professional customer service by the Lady called Suman.Thank you very much.
December 2022 by ACM Matthew
Great team of people all willing to help and go the extra mile they helped me pick the perfect product couldn?t have been more happier.