January 2024 by Teresa Mitchell Jubb
Michelle and the team have been amazing. My husband had a major stroke and I am his full time carer and work full time so things can be challenging and time is always at a premium. They have been supportive, kind and always answer the phone! We have had many changes of medication and Michelle has worked tirelessly to liaise with the GP, organise the dosette boxes and ensure they reach us in time. The gentleman who delivers is a delight and always makes me smile. Thank you for such an amazing service, you have helped enormously with an area I was most concerned about due to the large amounts of medication at different times in the day and always put my mind at ease when I call. Teresa and Jon, Barnet
January 2024 by Andy Fraser
What an amazing experience! Gemma in particular is an absolute star! Not your average pharmacutical problem resolved with such incredible tact and prompt customer service. A very happy reindeer moment!!
September 2023 by V KW
I was given the wrong amount of tablets on 2 occasions . Incompetence? Profiteering? I had to change pharmacy.
March 2023 by Henri Exner
Brilliant 'Rolls-Royce' service continues from Michelle and colleagues! Thank you Brand Russell!
October 2022 by Sof Sophocles
After being charged for a consultation, the pharmacy told me I require a letter from my Gp in order for them to give me a travel vaccine, my Gp do not give letters of this sort. The pharmacy should have asked me in the first instance who my Gp was so that they could have made me aware and I would have gone elsewhere before they charge me for a service they could not deliver. Other pharmacies have no issue .In future and take this as constructive criticism you should make your clients aware of this before you charge them!
October 2022 by Victor Seddon
Well organised and easily accessible on at least 3 bus routes. COVID booster done on time and efficiently. BUT they didn't give me the little chitty as proof, which I've got from other vaccination centres. What shall I do if asked in travel or govt depts??
July 2022 by Sana Rahman Shafi
l tried to book a chickenpox vaccine for my child. CDC Guidelines and Barnet travel clinics own website clearly state that this vaccine can be administered ON THE SAME DAY or 4 WEEKS APART from the MMR vaccine. However I was refused an appointment either 4 weeks before or on the same day. The pharmacist did not know they guidelines clearly, and despite me pointing to CDC.GOV website and the pharmacy?s own website which clearly states the policy, 2 reception staff felt it acceptable to very rudely and persistently dish out incorrect medical advice (that it is not safe to do it on the same day or 4 weeks before). They also suggested that I have no medical knowledge, when in fact I am a doctor. I feel very sad for patients who cannot stand up for themselves. I have now booked at superdrug where the pharmacist knew immediately that there is no problem getting it on the same day or 4 weeks before. Therefore I no longer have confidence in this pharmacist?s knowledge or ability to look up guidelines before making decisions. Also his staff were rude, instead of being apologetic they had a frustrating ?computer says no? attitude. When I pointed out that you cannot just make up your own medical guidelines I was told to go elsewhere and hung up on, this was completely unprofessional.
June 2022 by Paul Bassa
Had an excellent consultation on vaccination advice for travel, providing the essential information required.
May 2022 by Mohiemen Anwar
Had my covid vaccinations there, very efficient friendly staff and the whole experience was extremely pleasant, highly recommended.
May 2022 by ali ukra
Great family pharmacy with friendly staff and efficient service. Wouldn't go any where else! :)
May 2022 by Ali Anwar
Knowledgeable pharmacist and friendly staff. Great experience
December 2021 by Mission Impossible
The whole experience was marred by the man who carried out the injection. He was cold and clinical with no Inter personal skills at all. My previous 2 vaccinations in finchley had been such a positive experience. The volunteers greeting people were on the other hand delightful.
July 2021 by Elivia Trup
Really lovely people and was so easy getting my vaccination however they don?t put plasters or anything over the place where they vaccinate you and as a result I got in the car and realised my t-shirt had a big red blood stain on it.I?d really make sure you put a plaster on peoples arms once they have been jabbed to stop this from happening!Also I really wanted a sticker saying I?ve been vaccinated but they don?t do them here... hence why I knocked off some starts (no I?m just kidding ;) )
April 2021 by ginny poos
Service normally fine. But was given quite a passive aggressive look up and down today before I was served. Very strange. And very unacceptable behaviour towards a customer. Shocking.
March 2021 by Sama Aleshaiker
Excellent service, I went for vaccination, I left with great experience, they explained to me what will happen before, during and after the vaccination, they were very friendly. Great pharmacy with a great team. Highly recommended it.
