January 2024 by simone Dawes
Was in marks and Spencer's today I do love shopping in there but was unimpressed with the changing rooms just so dirty dusty , hair ect .went into the another changing room wasn't much difference God knows when the last time that was cleaned
December 2023 by Brian Burley
Purchased blush rose bouquet with bottle of prosecco (all £35 including delivery) for our daughter through M&S website. Our daughter had just proved positive to COVID on her birthday so sent this as a surprise gift. All excellent. Website very good flowers looked great as the web page. Delivery by DPD excellent given a Monday morning one hour time slot in morning rush hour and got there exactly on time. Only problem was giving a review on M&S webpage for others to read of great experience. Time wasted. Could not access direct M&S on reviews page.After typing and submitting on a separate M&S site another page came up asking for my password on this 2nd submit page so avoided. Why make so difficult? This is my local store so only did this way.
November 2023 by Tom Nowak
Amazing shop with a free 2h parking
November 2023 by Dilyana K.
Not great customer service on the till points in the men's section on the first floor. Sales assistant must be more patient...regardless if there is queue of customers behind. The customer paying on the till point is also important.
October 2023 by anne cooper
I love M&S and its the only decent shop left in Eltham. Not everyone wants or needs tat in their life. M&S don't ever close !!.
August 2023 by Unknown
Lovely security team very helpful with my shopping, the security guard Ruben always assists and provides a chair when waiting for my cab
July 2023 by Denise Moriarty
Can I just say thank you so much to the 2 ladies that served me in eltham 2day. With the bra section You were so kind and helpful .
July 2023 by Georgina Briody
Would like to thank the Lingerie staff for offering such a good service without notice last week. Very helpful and appreciated advice.
June 2023 by Margaret Knowles
I don't go to an M&S very often now. This gives me a more critical eye. I have been several times whilst visiting my sister and the fresh bakery section has always by empty. Some of the staff are pleasant but many are not as helpful as in other stores. The food seems interesting and there are many innovative items but you have to search for the basics.I went upstairs to buy a spare towel and while I was up there I looked at some of the other items. I don't find the goods a delight as I did in years gone by.
June 2023 by Magna School
Im an international lawyer and a teacher. I got excited with the exceptional customer service delivered by Ms Geraldine from Eltham M and S.I was looking for a Gents perfume and unfortunately the 100ml bottle of a certain brand was not available at the display. I walked to a lady call Geraldine at Eltham M and S and sought assistance. I was surprised she went up two times and found the product for me without making myself disappointed.What an elegant and superb customer service it was. Thank you so much Ms Geraldine.
June 2023 by Jamie
Have just been violated, verbally & physically abused by two security, store men in M&S !!!Absolute disgusting, humiliating behaviour.Well, absolutely be publicly, making sure something happens to these two men.Not even a bouncer at a nightclub would behave the way these two men just have.
June 2023 by Parbatee Manoo
Love M&S Eltham branch with very helpful and friendly staff. This is our family favourite shop, do wish it was a bigger shop at this location as a few other friends have also commented on this.
June 2023 by Lavender Tiyesa Brown
Good parking,2 hours free.Good products especially the sweet potatoes- so fresh and tasty.All the various breads & various biscuits are also very tasty.
April 2023 by PPE LINK
The staff was so rude, my wife arrived at 6:25pm to pick one thing and the security guy shut the shutter in front of her face. 4 men push a young lady out of your door, well done M&S!!If you guys wana go home early, why don?t you just put on google you close at 6pm not 6:30pm???
April 2023 by F. Jones
I like M&S and this particular branch is the nearest, but please turn the (not so) background music down!! It?s like a nightclub in there sometimes. Not pleasant experience at all.
