February 2024 by Said Ben Taieb
Really bad experience at this branch, I don?t know what criteria they have to treat the customers, I wanted to return item which I bought yesterday, the main manger with an other member of staff refused to do , they said that saw some ?sign that it was used? which is not true, they made feel like a lier in my old age and white beard on front of everyone, even the manager doesn?t want to give me his FULL name or record our conversation even we was all recorded by the store cctv.I gone to other branch I gave them the item they checked it and they returned and refund without any problem or obstacles.Zero star for East Ham branch and his manager James
February 2024 by Marwa Bentaieb
Went to the store to return a pressure cooker, because we accidentally purchased the aluminium one instead of stainless steel. Staff and manager said it was used (we literally just took the lid out)the other pieces were still sealed and packed. We left with our item and went to a different branch, staff there checked and found no issue with it so were able to return it. This just tells me that staff here are either unprofessional and have no idea what they are doing or they just pick and choose which customers to treat well. We even asked to record conversation manager refused(even though store is full of CCTV), we asked manager for full name to leave a complain he refused too. Btw I wouldn?t have left a star I only did it to leave a review.
January 2024 by nabeela sayeed
Quality products
December 2023 by Meyer Aussenberg
Very quick service, I bought in store and not online
November 2023 by Nina Martin
Went in store yesterday to get a Hoover staff absolutely great but had to return to day to exchange hoover as piece was missing and changed for another one . Yet again staff were Brilliant went above and beyond for me and other customers . I made Karen laugh which made me laugh Staff are lovely been going Argos for over 20 years will continue to use this store again.
October 2023 by Sadia Esha
the customer service is horrible the staff don?t help with anything. They are not helpful at all. i went to exchange my Phone the lady said to me sorry we can?t do that for you because you opened the box you have to contact with Apple .Then i went Stratford westfield Argos and i just said i want to exchange they did it for me straight away. i would recommend to everyone don?t go to East Ham Argos.
October 2023 by Hamza Miah
Im not one to write reviews alot but i was served by Anika, her customer service was excellent! Im so glad i was called over to her counter to pay for my products. Super kind she was! Great asset to the company
October 2023 by Aimon A
Went to East Ham Argos and needed to speak to the Manager as the person serving me did not understand. The asian manager thinking will understand the situation instead she was absolutely so rude and started making assumption about a product she does not know of. Thinks she owns the place because she is a pathetic manager LOL humble down you did not make it in life. So angry. I will complain with the proof to the Head office asap.
October 2023 by Max Patel
the person who was serving us was rude and going back and forth and helping others rather then us and hiding her name badge by her scarf so if we do a review of her that?s why and there customer service was bad by her we don?t know the name but then we ask someone else and the person who was like free like no customer was there she said do you need help then after we asked her can you serve us and she ignored and her name is Sara andus then said no then talking to someone else and not helping us and calling the staff member and she wasn?t and just looking and even the customer was trying to get advice her words and struggling to say and showing us attitude and the person who was serving like the Argos staff losing her mind and saying the same advice why would you hire someone that would be nice in the first place then thinking negative to someone after serving themwhat we?re trying to sayand people we tell you don?t go East Ham Argos go beckton or Stratford East Ham Argos is ridiculous and lazy
September 2023 by Fuhad Safwan A M
A quiet place to make your purchase through their system without much crowd.
August 2023 by east Boyy
Small store, with a small que que but good range of stock in stock
August 2023 by JOGI BABU GEORGE
The worst staff ever seen in entire Argos. Arrogant staff thinking that they are giving items to us on free of cost
July 2023 by jo mcp
Currently closed for the foreseeable, due to broken shutter, will still let you order online for collection here, even though you can't collect, extremely bad service,
July 2023 by dinar miah
Showing online it's open but actually not open last few days I been 4 times to collect my order it's close. Ridiculous
June 2023 by Zak
Very poor customer service rude staff. One of the staff was laughing and talking on his mobile phone and ignoring customers. people shouting. Two of the girls on the till I having a rude conversation in front of young people. I was rudely called to the till. Hope manager sees this. Please tell your staff to be more polite to customers and not be on mobile phones. It?s like they don?t want to work or something.