March 2024 by Serena Anderson
Really friendly staff and perfect
March 2024 by Oren Cohen
Yesterday I witnessed the English barista lady shouting at a disabled customer who asked to use the accessible bathroom. She caused a huge scene, the customer was quiet and trying to explain. She told him to show her evidence of disability which he did and she refused to read it. She confiscated his and his friend?s drinks and banned him from returning. It was humiliating to watch and I can only imagine how that poor customer felt.
February 2024 by Andreea Popescu
Friendly staff??
February 2024 by Court Hydn
Wonderful time with my family and only £19.75 for 3 drinks and 3 warmed sandwiches, service was amazing and very kind they were polite and welcoming even recommend new items! Our servers were Catrina who was friendly to all the guests served while we were there and denisa who was fantastic and helpful, the atmosphere was lovely and our food and drink was amazing! Overall a great experience and will come back soon to take the kids for there hot milkshakes recommended by Catrina!Kid-friendliness: Very calm and helpful towards younger children always had a smile when talking to them.Wheelchair accessibility: Ramp outside to help with strollers and wheelchair accessibility.
February 2024 by Kieron Paul
I don't normally rate chain coffee shops but the girl who served this morning was very friendly and pleasant.
December 2023 by Sir Khris (?Kaptain?)
There's a sense of unpleasantry in the atmosphere most due to the unfriendlyness of the staff. Fake smile and constant grunt at customers is not appropriate manner to welcome patrons. The store experiences a high volume of schools once school is out and most of them sit in groups and aren't true customers. On my visit, which was in the afternoon, seating was available and the tables and floor were clean enough for new visits. Inside was warm and I was able to relax and have my meal without much disturbance. There was a huge water leak in the restrooms, though it didn't pose any safety risk to customers, it wasn't really pleasing to see. I hope management get it sorted as soon as possible.Vegetarian options: Meat and dairy-free options are available.Kid-friendliness: The entire family can visit.Wheelchair accessibility: The entrance is suitable for a wheelchair.
November 2023 by Garry Methven
I'm never going back in there what a horrible coffee shop , and the stuff that works there are very
October 2023 by Douglas Kinder
I love the staff! I love the coffee and atmosphere.
October 2023 by Matthew Rowell
Toilets out of action which could be a problem for some.
September 2023 by emma w
Me and my friend (both aged 16 however are still in year 11) decided to go to Costa after school. After our walk to get there, we asked for a caramel cortado. The barista declined our order saying she could not serve us caffeine due to the fact that we were under 16. After repeatedly telling her we were 16, she raised her voice at us and was very hostile. We have come to this Costa many times before and after school and there never seemed to be an issue before so we couldn't understand why there was an issue this time around. We left empty-handed and upset.
August 2023 by Bill Gough
Front of the queue for 6 minuets while the two people working made orders, at no point were we acknowledge, when we were eventually served it was like talking to a wall
July 2023 by Daniel A
An older lady served me the wrong drink I politely mentioned it was not what I asked for and she shouted aggressivly at me and was very rude instead of giving me the correct drink. I would avoid this costa. She also was picking things of the dirty ground and making drinks without washing her hands no hygiene.
July 2023 by Doris Bediako
Fab little coffee shop with great choice of sweet pies. Lovely staff and environment
July 2023 by Renáta H
I asked for a flat white not hot, warm but more cold. Then they gave me a coffe what they made by mistake for in a take away cup for a lady front of me who wanted to sit in, and she asked a "mug or cup". So immediately when I payed they gave me that coffee and I saw what they were doing, also I burnt my lips with their coffee. Was very unpleasant and they are very unfriendly with people, a good service is not what they give. Also I ve got an ice coffee at the last time, was too much ice inside and the coffee was terrible as their attitude.... very bad experience..
July 2023 by Google user
I asked for a flat white not hot, warm but more cold. Then they gave me a coffe what they made by mistake for in a take away cup for a lady front of me who wanted to sit in, and she asked a \\\"mug or cup\\\". So immediately when I payed they gave me that coffee and I saw what they were doing, also I burnt my lips with their coffee. Was very unpleasant and they are very unfriendly with people, a good service is not what they give. Also I ve got an ice coffee at the last time, was too much ice inside and the coffee was terrible as their attitude.... very bad experience..