February 2024 by Renat Puhov
Was for oil and filter change,put to much oil!Very unprofessional!!
February 2024 by Kelly Nichols
Should have a NO STARS option!! Absolute Joke of a garage!!!! Customer Service is also unsympathetic and unhelpful. Took my car for a full service only for it to come out with more issues than it arrived with!! The whole underneath of my car has fallen off and I now have a battery warning light come on. Ruined my whole weekend as the car is unable to be driven!! Spoke to customer services who have told me it is a 48 hour process to even get a reply!! The garage cut me off 5 times and then put me on hold for 30 minutes only to be cut off again!!! First and last time I will ever use Halfords!!
February 2024 by Becky
Quoted £1000 by Halfords, which includes their extortionate £100 per hour labour costs. Thanked them for the quote and sought two other opinions from local garages, both quotes came to less than £500. What used to be a trustworthy company who I have taken my car to for over a decade, has turned into another cliche garage trying to scam you. Please shop around. I was quoted £359 for a specific item that was available for purchase for £20 on the Halfords website!! It?s alarming.
February 2024 by Carina Atayde
Vehicle health check it's a loss of money. They only look the tyres, lights and battery
February 2024 by Libby Bobe
I wish I was able to give one star? EVERYONE AVOID HALFORDS LIKE THE PLAGUE!! This is the second time I?ve been ripped off by Halfords. Unfortunately I had to get a repair done on a Saturday so couldn?t use my regular privately owned garage. They Replaced my blower resistor in my car and charged double the price it should have been after speaking to my usual guys. Less than a month later my fans were making a horrific whirring noise which I presumed they would sort out free of charge as the resistor obviously hadn?t been fitted correctly / they had damaged something whilst fitting them. Sadly they told me yet something else now needed fixing that wasn?t their fault (even though it was still to do with the resistor) and wanted to charge me an extra £300. I called my garage to ask how much they would change it for and it was again a fraction of the price that Halfords had quoted. To add to this - in the the ?vehicle health report? they sent to me after checking over my car they proceeded to list that my two front tyres were down to 4mm / 38% which was complete rubbish as I?d had new tyres put on the front just 1 month prior. AVOID AVOID AVOID!!! Find a small local and trustworthy garage and do not give your business to Halfords.
January 2024 by Libby B.
I wish I was able to give one star... EVERYONE AVOID HALFORDS LIKE THE PLAGUE!! This is the second time I've been ripped off by Halfords. Unfortunately I had to get a repair done on a Saturday so couldn't use my regular privately owned garage. They Replaced my blower resistor in my car and charged double the price it should have been after speaking to my usual guys. Less than a month later my fans were making a horrific whirring noise which I presumed they would sort out free of charge as the resistor obviously hadn't been fitted correctly / they had damaged something whilst fitting them. Sadly they told me yet something else now needed fixing that wasn't their fault (even though it was still to do with the resistor) and wanted to charge me an extra £300. I called my garage to ask how much they would change it for and it was again a fraction of the price that Halfords had quoted. To add to this - in the the 'vehicle health report' they sent to me after checking over my car they proceeded to list that my two front tyres were down to 4mm / 38% which was complete rubbish as I'd had new tyres put on the front just 1 month prior. AVOID AVOID AVOID!!! Find a small local and trustworthy garage and do not give your business to Halfords.
January 2024 by Binay Aryal
It's very busy centre and difficult to book on days we like but once booked, all is taken care of with a smile.
December 2023 by Sabina
Through my own ignorance and fault, I couldn?t get my headlight fixed so I got a full refund. And they kindly fixed my brake light.
December 2023 by Freddie Frampton
They changed my car headlight in two minutes after arrival. Very efficient service.
December 2023 by Tristan Wentzel
5 Stars to Darryl & team. Genuinely good guys, great service. Not taking my car anywhere else in future.
October 2023 by Rion Ribeiro
Great manager but the workshop appears not to be equipped to deal with minor vehicle issues. A real pity.
September 2023 by Charlotte Witcomb
Booked a service online, could no longer make that day so went onto the online site to amend the booking as it says on the confirmation. Changed for 2 days after original appointment.I then got a call asking me where I was so I prove that I changed the booking, online account shows new booking but their diary doesn't. Then told me they were fully booked for weekends for 2 weeks! Guy was very rude basically told me to book elsewhere or speak to customer services. Car needed servicing that weekend as I had sold it.Emailed customer services who came straight back apologising and said the branch manager would call me to sort it.Branch "manager" called me back without knowing anything, very rude and unbothered on the phone and told me that it wasn't his problem. The proceeded to tell me it was a Halfords booking problem which is nothing to do with him. Urm you work for Halfords, of course its your problem and you need to go back to school if you think that is an acceptable way to speak to customers! Absolute joke, booking now cancelled 2 days before service is due and before the vehicle is picked up.
September 2023 by Simply Me
Staff are patient, welcoming and knowledgeable.No ramp access to reception.If there is its not clearly signposted
August 2023 by Veselin M. Genchev
Booked online received confirmationTurned up and I was not on their booking systemRubbish!!!
August 2023 by Kenton Thomas
Gentleman who helped me fix my daughters bike (on the 29th July) was so helpful and took the time to teach me how to fix it myself in the future.There were fully booked but he managed to squeeze me in as it was for my daughters b birthday. I?m very grateful. Great service.