March 2024 by Jessica Parker
The shelf availability is poor, many products are out of stock week after week. Staff are also unhelpful and sparse, the pharmacist seems to be regularly missing. Such a shame as this used to be a well run store
February 2024 by Fiona Goodacre
This Boots branch continues to disappoint on every level. The shelves are depressingly empty with very little choice or selection of products. It looks third world and every time I ask why the retail side of this store is so badly neglected I?m given the excuse that shelves are not filled because of theft. Yet when I?ve. visited various Boots branches (now out of necessity because the Southfields branch can?t or won?t provide) throughout London these branches of Boots don?t seem to have the same theory of keeping their shelves empty - no matter what the area so what?s different? .Is it sheer laziness?It?s dirty, scruffy and the lovely staff that were once there appear to have left or moved branches (I don?t blame them) it?s an absolute shambles. If the staff refuse to fill the shelves and want to leave the store half empty can Boots please consider moving to a smaller location and let a store more deserving of the space move their please? It?s gone from being a well stocked, handy retail chemist to a non-event, un-enticing shamble of a shop. Don?t bother booking a flu vaccination in advance because the branch will just cancel - pop up the road to the lovely competitor and they will provide a flu vaccination on the spot.No wonder the staff look so miserable all the time!
February 2024 by Antoine D
Good prices and pharmacist but way understaffed, leading to crazy queues and delays
January 2024 by Mr SkyJ
Well it's a pharmacy, what's there to be wowed about.?
December 2023 by E
Famously understaffed at the till
December 2023 by Tattia Rose
Firstly, everyone who works here deserve 6 stars, they?re under enormous pressure to do their jobs without enough people realistically do them. I?ve always assumed they were understaffed because of a lack of people applying but no. It?s ridiculous how such a big company can?t hire the appropriate number of employees to run their shops. For a company that sells health, you?d think they?d be more interested in looking after the health of their employees, especially those which as so valued in the community.
November 2023 by Merrini
The pharmacy is extremely slow and doesn?t bother to check prescriptions sent to them to order in the items. They also never have anyone on the other check out.
October 2023 by Danielle Carroll
I love boots one of our iconic old establishment.
July 2023 by Luke Bryant
Regularly open late. Staff are unhelpful and unprofessional.
June 2023 by AT
Shoutout to the pharmacy staff who always remember me and always help me when I collect medicines. The shop floor could have more stock but it is a small boots anyway so what can you expect really - have all the basics.
May 2023 by Iona Tompkins
Pharmacist and the rest of the staff were so professional and lovely
April 2023 by William Hamlin
Very interesting and well presented
January 2023 by Silvia Darling
The queue is always very long and no-one is behind the desk. Very slow staff. They think they will get theirs wage, anyway = it is better deal (for them) if they work like sloth. I have to go back for my prescriped medication because I gave up last time the queue was so long and the staff so so slow.
December 2022 by Graham Fitch
I am so impressed by the quality of the pharmacy staff, who remember me from one visit to the next and are always friendly and professional. This branch offers an exceptional level of customer service and medical expertise, supplying medication without fuss or delay.
December 2022 by alan fitz
Easily the worst branch I've been to. Average waiting time to get served is 10 minutes. 3-4 staff in the pharmacy but just one at the counter - moving at glacial pace.