I have searched everywhere to submit a thank you through the Barclays website but couldn't find it - maybe a new feature to consider? I want to say a huge thank you to Jurate and Dilani who went out of their way to help me in branch on Wednesday 28 February. I really appreciated their flexibility and willingness to go above... read full comment
February 2024
Massive queue for self banking machines. Because they let everyone do their whole life banking on them when they should be going to a counter to do this with someone. Queued over half an hour just to deposit cash seems pointless have long 3 members of staff of the floor that couldn’t even help anyone to speed up the wait.
February 2024
The patience of their customer service is phenomenal.Well done!