Disgraceful customer service today in the Corby store at phoenix park way. As a long loyal customer to Superdrug I can not believe the service I have just received by both the Assistant and the manager, I asked to purchase as £20 gift card for my young Niece for Christmas as she also loves shopping in Superdrug, I asked... read full comment
September 2023
BAD CUSTOMER SERVICE from Betnel (sales assistant) Hammersmith I recently purchased white nailing vanish and wanted to return it, when I came in I was told that I couldn’t because it was considered as “makeup” it did not state this on my receipt therefore I am well in my rights for a refund, on arrival before the... read full comment
September 2023
Lost my personal & sensitive data.. Will report to ICO as the total lack of customer service means I have no idea whether I have been hacked or not.First time order, a blood test requiring "online doctor approval". Unable to login to account. No customer service phoneline anymore. Chat was useless until I found a human... read full comment