March 2024 by Adam Lennox
I recently visited the Crouch End branch of TSB. I arrived at 4.15 and was informed by a member of staff that counter service closed at 4pm. I was unaware of this and told by the staff member that this is mentioned on the website. On Google search, it did not state this. I explained this to the staff member, and he was very aggressive and rude. I would like to make a formal complaint on the behaviour of this person. I failed to get his name however I can say that I visited on the 7th March.
February 2024 by Mohammed Choudhury
It's hard to find branches open till 5pm however this branch is still standing in crouch end with a small efficient team...on tsb website it shows they are closed for an hour for lunch 12-1 and counter services finish 4pm which is fair in the current high street banking standards.
February 2024 by James Chivers
Utterly useless; water my lunch break walking here in the rain, arriving at 1630 (closes at 1700) to be told 'no cash service' after 1600. Due to account closure I am required to empty my account in branch ONLY. Ridiculous. May as well close the branch (and all other useless TSBs).
February 2024 by Mobile Phone
CLOSES FOR LUNCH! (12-1). It's like being in 1972
February 2024 by Natalie Emerson
The best bank in a long time ??
October 2023 by Mero kazemi
No cash deposit in your account in this branch. The only way is pay in by envelope which they said takes one day. I?m still refreshing TSB bank application to see if it works.Very old fashioned.
April 2023 by Gina Harkell
Really friendly and helpful branch. Sorted out a large transfer of money making it feel very safe to do so. All worked out very well. I remembered Fiona from her previous job in Finsbury Park 30 years ago. A really fun person!
February 2023 by Barbara Domingos
Terrible customer service. I asked something and they give me something different. They never know anything and always ask the people to return another day. No life for this. Waste of time.
July 2022 by Alex Evans | GOODNESS
Long queue of customers outside at 10:15am on Monday 23rd, with no way of knowing what?s going on. All I know is I?m late for work and paying extra for parking in the hope that the bank will open so I can access my bank account I?m locked out of!! Bit worried for my money to be honest.
July 2022 by Luis
The whole team are great, a friendly bunch.
July 2022 by jing huo
The staff there was very helpful! We tried to get a bank statement for a closed account, the staff was very professional and solved our problem! Very much appreciated!
June 2022 by AM moses
Always a pleasure to go in the Crouch End branch, to be greeted with 'how can we help'.The staff are courteous and always doing their best to assist in a swift manner!A.M.
May 2022 by Gerald McGrath
I found everyone at the branch very helpful and making customers very welcome. Also, the Branch has a large table where customers can sit and prepare their papers before being called forward to the counter.there are also two very comfortable seats where elderly customers can restI have no hesitation in giving a 5 star for the services provided.SincerelyGerald McGrath
May 2022 by Crouch End Hardware
Very useful bank, always ready to help with my business banking needs. Great team, great service. Definitely recommend.
May 2022 by Murad Ismail
Extremely helpful staff, very friendly and always attentive. They are also open until 5pm during the week! Highly recommend.