November 2023 by aziz bentaleb
Very slow service as they put one person to serve a big queue..as the other staff hanging around..no body get involved to help.. very disappointed with them..I think they have to work very hard on customer service as they are very poor
November 2023 by Paul Lincoln
Visited the Staples Corner branch in need of some advice.Spoke to a lovely girl on the till who unfortunately couldn't help me but called down another member, Daxa, to try and help me.Daxa was amazing!!!Professional, knowledgeable and super friendly.Daxa sorted me out in no time.I have used other branches in the past but this one will be my go to store for all future purchases.
October 2023 by Milner Kay
Well stocked with house decorations and much more. Bought a nice set of curtains with matching sofa pillows and a few other bits. Offers a very good variety of each thing. Great service at the tills too. Visit this place if you want to spice up your home decorations. Reasonable prices too.
October 2023 by Secrete Obsession
Never any staff and they promote and show displays of nice curtains or sheets but never have hardly any on the shelves why promote if you have no more items.
September 2023 by Adam R
It's only one star because zero isn't possible.One person on till. Currently in a 30 min queue with 15 more behind me.I've been here enough times unfortunately to experience this. Never anyone on the floor to serve, or help. You could partition of a wall and live and move in here, no one would notice.If you're lucky enough to grab anyone to help, they either know nothing on the subject, or sat "I don't work in this area".I wouldn't be surprised if this is one of the next retailer's to close down.
September 2023 by Sweet Tea
Excellent customer service. The staff member was very helpful in helping us find the item we were searching for. The item was good quality and washed well.
September 2023 by Food Adventures
This is the most happening place for home . You can find every single tiny thing in here . Very good deal and best quality . I recently purchased milk pan and it?s easy to wash and brilliant steel.
August 2023 by Bakhtawar Mahmood
Horrible customer service would give no stars if possible. I brought a pan and used it once tried to wash it and it got rusted right away took it back to the store with the receipt two days later the Duty manager Falak accused me of lying and trying to commit fraud with no proof when I tried to argue my point she walked away and left me standing at the till without any resolution. Her exact word were stand here and waste your time if you want I have stuff to do she was the third member of staff to treat me and my husband with hostility and repeatedly called us liars and said the pan could not have been brought 2 days ago. We went to another store and were informed this kind of pan can not be left to soak overnight which I had done. This manager told us how to best reverse the damage and was so polite I would advise everyone to go to any other branch this one will not deal with refunds or exchanges if they can get away with it. Don?t waste your time there?s so many branches
July 2023 by Ali
Very poor quality products.I bought a memory pillow, which after 3 days collapsed to 1 cm of thickness. Terrible quality, and waste of money. It gave me neck pain and headaches.I also bought bed sheets, which has an awful quality and not smooth at all. Feels itchy after using it.In the shop I asked about the sizing of pillow case and if matches with the pillow, as no information on the package. The sales person was not helpful at all, keep repeating if you buy it you can?t return it.I don?t recommend this shop, and not a very good experience.
June 2023 by Jonathan Homer
Nice selection of home goods. Reasonable prices and some bargains to have. Gives you good ideas for your home improvement.
May 2023 by Eileen Alexander
Perch welcomed us with a smile! Thank you ? you made our day.We had a wonderful breakfast which we enjoyed.They have everything we need to keep cosy at home. ..
April 2023 by Google user
Great service from the \\\" Get Go\\\", entered, got greeted, had an exchange to do and also buy more things.\\nManager got the smaller rug and till ladies were brilliant, with quick and lovely service.\\n\\nKeep up the good work.\\n\\nComing back for the black out curtains to keep sun (heat wave out) for the whole house.
April 2023 by Brian De Kaz
Great service from the " Get Go", entered, got greeted, had an exchange to do and also buy more things.Manager got the smaller rug and till ladies were brilliant, with quick and lovely service.Keep up the good work.Coming back for the black out curtains to keep sun (heat wave out) for the whole house.
April 2023 by Safa N
This is the 2nd time I visited dunelm, super nice and amazing, everything you need for your house you get it there, highly recommend and im going to go again soon ?
April 2023 by Yuri
Good choice of product, but one stars are down. I had to downrate it because most of the products are seasonal. If you found something online it doesn?t mean that the item is in stock.So before travelling better to save time and check by phone if the item you are planning to buy is in stock.
