March 2024 by matthew rimmer
Really lovely staff
February 2024 by ArchiPrint UK
Never had any problems coming here, I've even been able to get a cheeky walk-in session at a busy time with no hassle.Sophie is always very friendly and welcoming, not just with me but with everyone else I've seen her deal with.
January 2024 by Effrand Vallade
Always are quick
August 2023 by 25Nikifor
Unfortunately, if I could give less then 1 star, I definitely would as per my horrific several experiences caused by one of your employees in that particular shop (India).I use Tanning Shops for over 10 years, tanned in at least 5 different ones/ numerous locations (Hammersmith, Putney, Oxford Circus, Clapham Common, Basingstoke etc.).I have never placed a single complaint for any of your shops and used your services for years as a loyal and happy customer. But today, this time, I feel obligated to do so as I found your employee mentioned by the name above racist, rude, moody, ignorant, extremely unpleasant to talk to, lazy... you name it... I could write a book what I went through with her...She should never work with people or around people, as does not have any manners or people skills and is not the type of person who should work in any sort of hospitality business.Unfortunately, I had "a pleasure" to be served by her several times and my tanning experience was just getting worse and worse. I placed a verbal gentle suggestion/complaint few weeks ago to the holding/leaving Store Manager and nothing happened.Actually it became even worse and yesterday evening between 6.35pm and 7pm, your employee India crossed all the lines with me, threatening me, shouting at me and being totally disrespectful.Therefore, I would like someone in charge to contact me directly as soon as is possible please, as I would like to take my "tanning business" somewhere else please.Thank you in advance.Regards,JG
August 2023 by Anna K
Very rude.Staff have no manners. They never have any walk in appointments.Website is useless.
July 2023 by Birsen Cihan
India always provides the best customer service ever in Clapham Hight Street; cheerful, professional and efficient! She is the reason for me to pick this branch.
July 2023 by Krystian Walczyk
That?s a very good place to get a good tan.Staff is efficient and friendly .Special mension to Luisa-very helpful:)But whole team does a great job !Service: Tanning
June 2023 by Christopher Cooper
Have to say I?ve used a few of the shops in this chain. Most have been a bit grubby and chaotic. The guy here , Mike I think, is professional, friendly and keeps the place spotless and well organised.Service: Sunbed tanning
December 2022 by Keith Howkins
Avoid. Incredible rude staff who are overly officious, rude & arrogant. Hard to be all 3, but they manage it. Totally unable to deal with walk-ins even though they are prepared to sign waivers. Need to get over themselves, quickly. Go elsewhere where customers are appreciated and not treated like 2nd class citizens.
September 2022 by Aaron Smith
DO NOT USE BED 9 (Stand up). Warning to those who cannot deal with the heat.No method for New Customers to sign up in-store. The front desk cannot and the iPad doesn?t work. You need to sign a disclaimer to use 7 minutes+ for which you can only use up to 14 minutes maximum. However I will be returning as very friendly staff and a great tan after 1 session
August 2022 by Judith Schwarz
The most ridiculous service! I have been there to get a tan and was told to register on their website first. I tried twice to do so but it did not work due to a website issue.Then I was sent away without a tan at all because they would not let me tan without registration.C?mon seriously? Instead of losing a customer why not write the details down and enter them later or at least try to be a bit more helpful?!Absolutely disappointing!
February 2022 by VIC
There were some bad reviews so I was a bit worried.The staff was nice.The shop was clean.As I read in another comment, it is very annoying give a lot of personal information for a tan package. It was not possible read about policy privacy ?Anyway, I?ll recommend it.Service: Tanning
January 2022 by C S
Been to a lot of the chain and this is the least friendly one - they really don?t want to be there and the room is uncomfortably hot.Went once and thought would give it another chance but now will avoid, supposed to be a relaxing experience
September 2021 by Melissa Gutierrez
This tanning shop definitely deserves 5 stars, if I could give it 6 because of staff attentiveness, I would. I?ve been here enough times to see that this is consistent service from them and I LOVE IT! Highly recommend!!Service: Tanning
September 2021 by Bozza
1) Good sunbed, I always use standing one, never got burned and have decent tan.2) Always clean and fresh. Hand sanitiser and napkins available.3) Friendly team, very polite and helpful. I have a long Russian surname, which is difficult to pronounce and guy at reception have learned it, which is really impressive and have made my day! ?
