June 2023 by Google user
Accidentally visited this grocery store before my destination to Primark. Looked for Scotland Cookies which I found in small shop in London City Center. But I got nothing here, just some chocolates. So far, the store was clean and the signages show everything clearly
April 2023 by Lee Thompson
Great experience shop well socked. Toilets kept clean plenty of staff. Would recommend this shop to family and friends v
March 2023 by RAYRAY ?The food critic? Local explorer
Very well stocked storealways very cold in storeStaff full of attitudeA lot of Asian and halal food for saleVery good deals on air fryers
March 2023 by Jenny Chapple
I visited today intending to get everything for my Grandsons birthday....when I needed assistance I unfortunately got a guy who obviously needs training in customer service. He was extremely rude and acted like I was an inconvenience. I spoke to the manager giving him the name of his colleague and he said sorry and that he would speak to the guy....I told him I was so upset by the attitude that I was going elsewhere to get my shopping and left.
March 2023 by Irina Andrei
Placed an order in the evening for next day delivery. Ended up having £53 worth of products (essentially half my order) substituted. Substitutions are inevitable with any supermarket, but in my experience with Asda unfortunately it?s more than any other chain - which means a really poor stock management system for Asda as a whole, if so many products so often are not in stock within a few hours, when the competition does not have this problem. This would not be an issue /at all/ if they?d be able to choose appropriate subs, but unfortunately whoever chose the substitutions had no common sense. Instead of either choosing the same product in different sizes (which I checked and were in stock) or a brand of equivalent level (which, again, were in stock), they?d chosen completely other flavours or inferior brands that I never heard of, or a completely different product (an example, they replaced 400g of sour cream with 130g of spreadable cheese?make that make sense). I had to return every single one of them and get half my order refunded. Asda keeps losing money over poor poor substitutions. It?s upsetting as this is the 4th or 5th time happening, and I really used to love Asda for their prices and quality, but this really broke my spirit for the last time, as those products that weren?t delivered were the reason I placed the order in the first place? I had to place another order at Tesco for the next day. Both Tesco and Sainsbury?s are more expensive, but I?ve had tens of deliveries from them and never ever any issues with poor substitutions or bad lack of stock. I?ve kept trying with Asda as they do have better prices and in all my interactions with employees they?ve been really nice and helpful, but time and time again the substitutions and choices give such a bad experience. I?ve given feedback before on this and it just keeps happening. It?s a real shame and I hope for the sake of the remaining customers they will improve on their quality of service eventually.
January 2023 by samouge miah
Wasted an hour shopping because they wouldn't let me use the Blue Light Card offer. Staff shouldn't be able to make rules up on the spot. And embarrass shoppers . Ended up spending another hour shopping in LidlHi Tasha, I wanted to split my shopping. so did the first LITTLE bit, right after I paid for it, I was told I cant use the BLD on the remainder of my shopping. Which I argued is not on the T&C's and he said that's your rules, so I left the shopping and left. He looked proud that he saved Asda around £10. I have looked at the T&C's and cannot see anywhere mentioned that you cannot split your shopping, as with most people the Pay between December and January is a very long stretch so I needed to use my credit card to be able to pay for some of the shopping.
January 2023 by Harley
Not the best of asda's prefer swanley one it better all round from cleanliness clothing and stock ? but this one messy not alot in the... clothes section.since they changed it isn't the same... shelfs empty. The smells near the fresh meat is off putting. Just pop in occasionally to have a look about. But still worth a visit
November 2022 by Slade
This Asda has been standing for years, but I'm quite disappointed with it infrastructure-wise. The pathway is full of dry gum and dirty benches and I really think a nice refurbishment is need for the shop itself. It has a lot inside it and I think it would look way better if it looks more modern.Everything else was stocked well but the magazine section is horrendous. Mess everywhere, disorganised, and literally no magazine that is in good quality. World cup sticker boxes all over the section sub-par quality too. If you're going to improve the section, make it clean and add a designated area for card collections and more stock for world cup stickers!
November 2022 by C. Neves
Like all other Asda's, there are products that have been out of stock for more than a week.
November 2022 by Emy ?Mykus? Nwosu
ASDA is an affordable superstore, without them,a lot of us will be struggling to live. They run offers which will match those in other stores.
October 2022 by Julia Clews
The worst Asda! The customer toilets are the worst public toilets I've ever seen & I've been to Glastonbury! People were heaving when even near them.A bottle of Asda bleach cost 40p??CLEAN THE BLOODY TOILETS PROPERLY!
October 2022 by W Wan
The choices of products are good and the price are reasonable. Specially buying sweets and snacks for family.Every time I went there I was surprised because they always have new products of toys and clothes.Recently, they renewed the shopping trolleys. One pound coin or a token have to be used to release a trolley.Unfortunately, today I had a ?new? trolley with NOISY WHEELS. I didn?t have another token to release another trolley. Also, there were not enough small trolleys near the entrance where the ATM machines located. As a result I had to use the noisy trolley to the shop. It made my shopping experience a bit difficult and annoying.However, there are many self checkout tills which can checkout efficiently and the gentleman staff who worn a yellow vest was very helpful.
October 2022 by ????? ?????
I like this store. In addition to the extensive assortment, there is a pharmacy,a Click and collect department, you also can send money abroad ( Travel Money ?) and,if desired, print a photo from your phone. In addition to food, drink,a large selection of clothing ,shoes, George accessories - it is convenient. There are also three payment methods - the usual queue ( tape), vending machine and using a mobile device,for every taste. The staff is friendly and adds to the overall positive picture!
October 2022 by Damien Striker
Terrible experience . one staff member in particular , the old man with hearing aids, picked me as his target. While i was walking through the aisles checking prices for some specific items, he popped out of nowhere behind a trolley ( probably willing to withhold the items i put in my bag ) to catch me inside the store pretending he had me on cameras and acted suspicious then asked me if i was going to pay my items.... what the hell....Obviously, I left the store quickly after that and he was waiting for me at the exit to check my receipt.On a previous day , i was weighing my vegetables as I always do on self checkout when he appeared behind my back pretending the scale I was using was broken ( which was false ) then he took my products to weigh them himself on another scale. Each time he find fake excuses to justify his odd behaviour towards me while this is actually pure DISCRIMINATION.I've been shopping here for years without any problems, if it happens one more time, i'll have to report him to his hierarchy . Leave me alone man .
October 2022 by Sam Patrick
Female toilets are absolutely vile!!! 3 out of 4 toilets completely unusable today. And the 1 that was available stunk to high heavens.Obviously the ?covid hygiene levels? don?t include the toilets.It literally stunk like a urine stained car park!
