October 2023 by F D
Just a unpleasant family run post office, especially one woman I absolutely will never come back to this placeThey always try to sell you the most expensive way of posting plus they are nosey and rude! Just because I was paying money in pound coins she was derogatory
September 2023 by Jayesh Kevani
I am writing this review because I get exceptionally good service, I wanted to post something to India and I been giving all the information which help me to decide how much should I send at minimum cost using post office service from Downham post office, this place is truly amazing, thank you so much for treating my queries in this busy environment. I must recommend Downham post office to my friends and family.
August 2023 by Betty Boo
They have a subway inside with them and the smell is horrible when you enter. Staff have conversations with each other in their own language while serving customers which I think is really rude. They always offer the highest, expensive rate for a parcel/ service. Unless you know exactly what you want, you will not be offered the cheapest option. Apart from that, good service!
July 2023 by Kate shelley
I try to avoid this place as much as possible but occasionally I have to go there for ease. I always find they push the highest chargable postage clearly thinking about their bottom line over offerinng good customer service, I often sense a annoyance when these rates are questions and they reluctantly offer a cheaper rate. I got caught out today as i had my 2 children with me and couldn't fully consentrate on what the lady was saying but I'm so annoyed with myself for not taking my post back and going else where. Won't be returning again, I'd rather pay for parking in Bromley than walk here from home.
March 2023 by DULON
This post office 1 fat woman really very bad woman other all people very nice service
September 2022 by Blue Zodiac
I find that all the time that when I am sending a Parcel at this Post Office the staff are very intrusive about wanting to know what is inside of my parcel especially when there are other customers there in hearing. Where is the respect of my privacy?
April 2022 by Magdalena
Best Post Office ever
March 2022 by Tracy L
Not happy at all. Charged my elderly mum £4.85 for a first class parcel when she asked for it to be sent 2nd class. She didn't notice until she got home and looked at the receipt.This is the second time this has happened. please be aware as the people in this post office don't listen to you !!!
February 2022 by Annamaria Ferrando
Always great service, happy smiley staff
January 2022 by TWONICE Moore
This post office an Pam an her team an husband serving me for over 30 years marvelous team go all out help you no end an pam would never see you go hungry seen her help the homeless outside her shop an would be er use another post office Pam like a second mum to me watched all my family grow up best post office in downham xxx from Carla Moore
August 2021 by Gerald D
Excellent service in this Post Office all the Staff are really helpful and friendly, always have a smile to greet you with. They go over and above with their service. Have had extremely difficult circumstances to cope with thanks to the clowns at TFL putting up barriers to obsttruct access to the Post Office and adjioning shops compromising their economic recovery. No disabled access and difficult for parcel collection/delivery.Thanks to TFL, suggest you consult don't dictate.
August 2021 by Hannah Edgeley
Great little post office! I have been living in the area for 5 year and have always had great service from all who work there! All staff are really helpful and friendly, and above and beyond with their service!
August 2021 by Danny Davidson
A very good little post office got everything you need
August 2021 by Tom Anderson
Knowledge and courtesy of owners and staff
August 2021 by Asena Kurtova
fast and friendly service
