February 2024 by Rosemarie Weiss
Lovely shop served by lovely people.This is a really nice L'occitane shop - good size and greatayiut of products. The customer service is exceptional!Added bonus is that they have a collection point for returning your empties with the shopping incentive to get 10%off your next purchase when you have handed in your empty L'occtaine containers - you can't get this deal online.
December 2023 by L Silva
I?ve been served today by Pietro, outstanding customer service, kind, friendly and polite! I love this store and their products. I highly recommend.
July 2023 by Johann Bekker
SO RUDE!I was shopping for my wife?s birthday which is tomorrow.I asked. Are you open??Yes. We close in 4 minutes.?I walked in. I asked ?if I take 3 creams, do i get a yellow box??She replied: ?yes but i have to close in 2 minutes, so i cant really help you, so make it quick?I already had 3 creams ready to go, but I left since I was treated like a peasant.I left without a purchase. If you work at a luxury shop, treat others with respect.I have never bought from L?occitane. And this was my first experience.I am writing this review not just to complain, but that management can look into this and train staff to treat customers better.
May 2023 by Discoteca Parthenon Torremolinos
Love this shop
December 2022 by keith tonner
Great choice
October 2022 by Annie A
Everything you need
October 2022 by Shingie Mupfigo
Nicola from the Bromley store provided my mum and I with some of the best customer service we?ve EVER experienced. The best bit about it was that you could tell that?s the way she is out of work too, simply genuine, polite and really made my day - so if she ever sees this - THANK YOU!Look after this one she?s great.
October 2022 by Yana Khomenko
Russian aggression in Ukraine is at full scale now and this brand just announced they have returned to russian market. Shame on you l?occitane, I would never buy any of your bloody products again
October 2022 by Angelica Rae
Bailey in the Bromely branch delivered super client experience. Great advice, genuinely took an interest. And super sweet!!
October 2022 by Julia Curtis
Very helpful staff. Love the free samples you are given with a purchase
October 2021 by Debbie Shrimpton
Love this place and products,staff very good and frindly
October 2021 by S Bod
Very helpful staff, they take the time to answer any questions you may have. You can take terracycle products there such as the carex pouches for recycling.
October 2020 by Al Read
Great service. Very helpful. Definitely reccomend xx
October 2019 by Florence Mapeti
Never visited this place
October 2019 by Chy Okpara
I love this shop!
