December 2022 by Katy Hickman
YOU PAY FOR RETURNS. Backpack tiny not as portrayed in photo. Over an hour on webchat and it was appalling they misled me and were rude. Will never buy from them again. Avoid not the company it was gone downhill
December 2022 by Andrew Wilson
It was a great closing down sale, not sure if is still open now however
November 2022 by Richard G
Staff rude, changing rooms closed, so have to bring back and not get a refund (credit/exchange only) if it doesn't fit.
October 2022 by Alba ?albycali?
I like the clothes very much.
October 2022 by Adrian Colley
very helpful staff
October 2022 by Colonel Chestbridge
Expert stone walling by Jack Wills online customer services. No telephone option. Extraordinary how good they are at not being able to keep a conversation going. Each correspondence is like starting from scratch. Avoid this terrible company if you value you time!
October 2022 by Ellen
lovely clothes but when I was there, the only staff member was on the phone the whole time on the shop floor and had to stop his conversation to run my item through the till. Although I only came for a sweatshirt, it would?ve been nice to feel a bit more welcomed
October 2022 by Abz Farooq
the Manager Simone who was very helpful and very kind, was the only one in the store but still guided me through
October 2021 by Landybandy Adams
Staff were great.. but 4 months on I dread going in the shop as the alarm goes off 24-7 ..motion alarm ? ?... get what I need and out..how the staff put up with it god knows
October 2021 by NahNah I.
Nice pieces. The alarm was going off THE WHOLE TIME whilst in store. Walked out bc it was driving me insane and gave me a headache.
October 2020 by lesley morris
Disabled changing room unacceptable and dangerous
October 2020 by Nonie CLARK
Very limited on sizes
October 2020 by Barry Ogelsby
Friendly staff
October 2020 by kim wilkinson
Excellent customer service very happy with my items xx
October 2020 by Sav Saravanann
Loved the high quality finishes and detail in design