January 2024 by Martin Hill
It's not the biggest store but they definitely have a good choice of useful items and the staff are friendly and helpful.
January 2024 by Allison Gill
Had a car check completed by Mark J who was helpful, professional and knowledgeable. Would definitely recommend this service which has saved me a lot of money as I had no coolant in my engine and would recommend Mark J.
December 2023 by Helen Krause
Long wait to pick up a kid's bike due to staff not bothering to turn up for work (according to their colleagues). When someone finally came to the counter, there was no apology and came across indifferent.
December 2023 by Mark Jackson
I had a great experience today their were Lovely staff and all the items were easy to find i would definitely recommend coming down to Halfords in Bromley.
December 2023 by Lucy Jones
Always brilliant service at Halfords Bromley. Friendly, knowledgeable and helpful again today. Thank you so much Maltina and Tony.
December 2023 by Lance Sippitts
Awful service, not enough staff, no one willing to help, waited for over 20 minutes to get assistance buying a children's bike, left and bought it cheaper elsewhere. Won't be returning again
December 2023 by Chloë Boss
The team in the bikes section were very helpful, made sure i was happy with the bikes and assisted when i asked for a couple of things like cleaning the saddles and adjusting the stabilisers. They suggested the bike gift bags which were a great addition and they helped me get the bikes in my car. I couldn't have asked for better customer service.
December 2023 by Christopher Brett
I collected my new bike this morning.Jareb and his assistant were very knowledgeable and helpful sorting out and fitting a rear carrier and mudguards (each surprisingly difficult to do) but they still managed to keep the many other customers and browsers happy whilst undertaking my bike work. Thanks guys!
December 2023 by Mr M
My bike tire popped but the mechanic helped me select the right type and fitted it less then 20mins, reasonably priced, very polite and knowledgeable filled a with great recommendations. Would 100% go again thank you
November 2023 by Paul Astbury
Really helpful staff who assisted me in exchanging my battery for a larger one. All fitted without trouble - thank you to the fitter at Halfords Masons Hill, Bromley 5* ?
November 2023 by Emma Welch
Wow ! Sasha is an absolute ASSET to Halfords! Super super friendly! Super super helpful and knowledgeable about everything! Even the customer before me was praising her on her customer service!!!Employee of the year aware and payrise! !!!
November 2023 by Karl Negado
Great store for some car accessories hunt. The store is well stocked with items I needed especially one engine oil for an old model car. The staff were very friendly and helpful. My only comment was that the parking lot was stacked even though there were only a few people inside the store. Are some people leaving their cars but not really Halfords customers? Cheers.
November 2023 by JGerard JG
Such a horrible experience.I went to the store this evening around 4pm for a winter car check.3 workers were on the till chatting and didn?t even bother greeting or welcoming the customers, instead stood there chatting and using phones!!!One of them turned to me after few minutes and asked if I was ok? I told him that I booked an appointment for 14:45 and couldn?t make it due to work and asked if they could check my car as the dashboard kept displaying error messages and i was worried! I am a community nurse and i was use my car for work and I was worried to drive around with error messages.He didn?t even bother listening anything past ?I missed my appointment? he just said ?yeah, nah, can?t see you? ?go back and rebook the appointment?I was shocked and wanted to cry. I walked out smiling and ended up crying in my car as I was worried and felt embarrassed for even going there.They then continued chatting away and all I asked was a quick check.Such a rude and disrespectful customer service. If they are so interested in chatting amongst themselves and ignore the customers and treat the customers like s*** then they shouldn?t be allowed to working in shop floor.Absolute horrible experience! I would never recommend that store to anyone.I later went to Halfords in Purley ?without an appointment? and received an gold star rating customer service. A little advice to Bromley Halfords - Learn from your colleagues at Purley way, Croydon!
October 2023 by Jeremy Brann
Was looking for a kids bike. Found the right one but was told, like I was stupid, that we couldn?t take it home that day and would have to order the bike. This was the case for all the kids bikes. They only have display models. Not a friendly staff member. The romantic image of your child riding his first bike out of the bike shop is sadly dead
October 2023 by Jim Potter
Dinky little one. Reasonable stock with its own car park. Click and collect this time, though trying to work out why I had to wait a week to pick up when the wiper blade i needed was an on the shelf Item!
