August 2023 by Emma Thomas
I've just been served by Clive Morgan at the Bromley the glades branch. He was absolutely charming extremely professional and I would highly recommend to visit this branch. Thank you Clive
August 2023 by Daniel Preston
I have never bought a decent watch before but decided I really wanted to make the investment for myself so came in to look around. Clive was incredibly helpful and patient while I tried different styles to see what I liked while he explained the difference between each watch and what made it so unique. I left with a wonderful watch from TISSOT and couldn't be happier. Thank you to Clive who made it a great experience
July 2023 by Marilyn Brown
I want to say thanks to Sam for her excellent service because it was 5* from beginning to end. She was very helpful, friendly, patient and caring towards us. She took her time to explain things and knew the products really well. We will definitely be returning for future purchases
July 2023 by nicholas Reis
Was helped by Lisa.Helpful, friendly and knowledgeable.Definitely recommend.
June 2023 by Simone Lisa Kennedy
I left the store today after being seen by Brian, who was very helpful. Myself and Fiancée had visit a couple of times and was served bya lovely young girl and yesterday after visiting again we decided on a ring, ordered it online click and collect at the store.My Fiancé ordered the wrong size but the one they had in the window was perfect and Brian kindly sorted out the paperwork to get it switched over and We could take it home.He explained everything and even polished the ring before we left.A happy, professional and helpful service was provide We're so happy. Thankyou
June 2023 by Rob Coll
Took my rare Omega Speedmaster Professional Mark II that I bought from Bensons of Bond St in London in 1969. For a service and a black divers strap. The very helpful assistant told me to go to a shop repair/service in the Bromley Glades shopping centre where I would save nearly £750 that it would cost me for an Omega Service and black divers strap. A full service and black divers strap only cost me £75 and only took an hour to complete.
June 2023 by Holly Freeman
Visited today to buy my partners wedding band.Aiden the assistant manager was extremely knowledgeable and made us feel really comfortable. Easy purchase thanks to Aiden
May 2023 by Peter Short
Very professional service from Fraser Hart Bromley. Brian is very knowledgeable about this retailer?s watches and brands. His service was both friendly and technically excellent regarding the watch that I purchased. I would highly recommend this retailer based on my shopping experience at this store.
December 2022 by Tracy Thomas
The staff here work hard to ensure your purchases are exactly what you are looking for. The shop is always clean and welcoming. I would recommend to anyone.
December 2022 by Kech
Bian gave excellent customer service. We will definitely be returning
October 2022 by Active T1
Very helpful customer service was very great was service by a nice gentleman named Aiden (deserves a pay rise) :)
October 2022 by john fox
Wonderful service and expert advice from Aiden, who was truly knowledgable about the items I purchased. Despite being busy, I didn?t feel like I was being rushed.
August 2022 by Derek Rodriguez
Very friendly environment. I met with the sales floor manager and even though I had many choices in mind he was patient until I found the perfect match. I will definitely be back here again for future buys.
July 2022 by MissF
What an excellent team at Fraser Hart! I came in last minute to find a watch for my husband as his wedding day gift and Rachel spent so much time with me going through all my options and was fantastic at listening to what kind of style I was after. A big thank you also to Ellie and Brian who helped in the process! My husband LOVED his new watch and was able to wear it on our special day. Thank you team!
July 2022 by Marcus
Very professional experience..Welcoming and friendly throughout the entire visit, nothing was an effort, Rachel was great and the store manager suitably congratulated me on my purchaseI recommend a visit if you value high quality service.