February 2024 by Lara
Great experience at Dreams Bromley. Laura greeted me as soon as I walked in! She was friendly, very helpful and knowledgeable about the different beds. Laura took the stress out of finding the right bed for me! I will defo recommend to friends and family - thank you!
February 2024 by Val Beckway
Laura met us at the door. I am on a disability scooter. She help us get the scooter up the stairs and gave us the full test to see what bed we needed. She was very helpful, showed us mattresses we needed and the pillows we wanted. She couldn?t do enough for us and nothing was too much trouble. A very helpful bubbly girl. I would highly recommend seeing Laura if you needed anything. She was excellent.
February 2024 by Q and T
Excellent Customer Service. Empathy and willingness to engage in a conversation which is unfortunately a rare skill in 2024. A key part of a discussion is listening and the team in store took the time to understand all the requirements and provide solutions during the stressful time of moving home. Thank you to all the team in Dreams. I look forward to travelling to the store again.
February 2024 by Louise Salmins
The customer care was excellent at Dreams Bromley, very professional, knowledgable and attentive. I did not go into the store with a firm intention of making a purchase but the quality of the mattresses combined with the fantastic customer service sealed the deal. I also enjoyed the new bed match technology which made the overall experience more fun. I would definitely recommend.
February 2024 by Arash187
It was very organised and the staff was welcoming her name was Elsa she approached us and asked us some question guided us to the sleep match and helped me find the perfect mattress for me she offered us water as we sat down and gave us great customer service!
February 2024 by Tanja Drayton
Very helpful and friendly staff. No pressure to buy in store. A good selection of both mattresses and bed frames. Prices not bad compared to other stores.
February 2024 by Michel Pelland
Elsa was an amazing salesperson. Very knowledgable and friendly.Thank you Elsa in Bromley Dreams
February 2024 by Susan Dawson
A WELCOMING GREETINGWe choose a bed from the sleep match it was a great experience, Laura gave us exceptional help with her knowledge. She was friendly, patient, and explained the benefits and quality of the two beds we choose to purchuse. The atmosphere in the Bromley store is a delight, and all the staff seem to enjoy helping there customers in the backgroundWe were impressed with Laura she is professional, very thorough, and with a lovely bedside manner that was appreciated, which made it easy for us to choose the right beds. Well done
February 2024 by Expert Letts
Jason at the Bromley Dreams branch was brilliant, honestly felt comfortable to buy bed and mattress of his recommendation and I believe he was being whole heartedly genuine. Jason was passionate and very knowledgeable about all things beds and Mattresses, So i felt confident in him to guide us along this purchase journey. Would highly recommend.
February 2024 by Chris Lynam
Good service greeted at door offered a drink in store picking a bed over 2 hours staff were very patient. Had a posture analysis bed which helped in identifying type of mattress you may require to make picking easier
February 2024 by Johanna Soto
Had the best customer service by Laura, she took care of everything for me, from giving recommendation of mattresses, disposal of old mattress service and payment!
February 2024 by afrim shoshivari
Very good
January 2024 by june mills
excellant knowleldgeable service and very friendly made my purchase a pleasure Laura and Brandon are a credit to the company
January 2024 by ilayda ilkucar
I just wanted to go and check what type of matress would be suitable for me as i have a lot of back pain and wasn't planning on buying anything yet . Ian helped me check which type of bed would be the best for me and was amazingly helpful, explaining and showing which bed would be suitable so i bought the bed . I am thankful for his help. Hopefully it will be good for my pain.
January 2024 by Beyond World
Excellent service. Bought a bed and Tempur mattress with Tempur pillows. I'm super impressed at the mattress and pillows. The delivery team used are the star players, my property was not the easiest to deliver, as my place has a metal spiral staircase, but they went above and beyond to get it upstairs.One piece did not fit property on installation due to manufacturing error, it was non essential for the bed to work, but they made arrangements for this to be sorted without me even chasing it up and replaced the defected part.