March 2024 by Tinoosh Khoshsima
Its a shame, floor Manager is the top presenter of the brand but unfortunately she is extremely rude to staff members and also the way she serves the customers is not welcoming, unprofessional and disrespectful.Hope they can find someone who likes the job to provide the high standard customer service as well as staff!
February 2024 by Katarzyna Mickiewicz
I really like Reiss but will not go to this store; the staff is very unprofessional and rude, especially a person who is a manager there. You would think she is some spoiled princess who is doing you a favour even talking to you. I pointed out that one of the garments had a hole. She put it back on display and said, "It will sell at a discount." With a hole in the front? She said, "You'd be surprised" :))) probably hoping that the customer will not notice. Brilliant!
October 2023 by Richard C
Nice clothes although limited availability in the store. I usually order online and pick it up there so I can use the fitting rooms and return immediately if required. Expensive clothes but good quality. Best to buy when there's a sale on!
August 2023 by Declan Molloy
Shen was fantastic on the phone when assisting me with locating an item. So professional and lovely. A true asset to Brent Cross!
July 2023 by Antonieta
The sale is on however the choice is very limited.
May 2023 by Naresh Hirani
Had a great shopping experience here, staff were attentive, fun and jovial. I won?t hesitate to shop here again
January 2023 by Sam Carter
Staff here havnt got a clue what customer service is! Never treated like this in the London stores!
January 2023 by Tuhin Ahmed
Mike is very passionate, friendly and helpful in delivering customer service to me today, great service happy to return again :)
December 2022 by Mikdam Turkey
Shameful customer service, rude and disrespectful staff. The manager is an example of incompetency and lack of skills. Miles away from what I would expect from Reiss.
December 2022 by FARANAK AMRAEI
Rude and unprofessional staff! I?ve been Reiss central London particularly King?s road and Regents street customer for many years but sadly their Brent Cross boutique doesn?t live up with Riess reputation at all. A white big built staff, who refused to give us his name, ignored us and walked away when we asked for his assistance! We heard him making fun of customers with his colleague. We raised the concern with the duty manager Paula but she started defending them! It looked like Discriminatory and bullying behaviour of staff wasn?t an issue to her.
November 2022 by Soli zad
The clothes of the women were amazing and a Little Bit expensive but those are elegant.
July 2022 by Andrew Kephalas
The merchandise is always good at Reis's but unfortunately, their sizes do not fit as they should. Today, I didn't make a purchase there but then went to Ted Baker and found my sizes and bought two T shirts.
July 2022 by Liridona Asllani
Such a great customer service by Mike who genuinely cared and was so engaging. Always such a great experience when you have aomeone serving who has no ego and has great energy
July 2022 by Tuhin A
Mike is very passionate, friendly and helpful in delivering customer service to me today, great service happy to return again :)
June 2022 by GREAZE
Quite a decent selection of clothing for men and women. Some bargains to be found on the sale racks too