March 2024 by Maali Shaeh
I have downloaded the app and they gave me a cake with coffee as a treat. I have chosen lemon cake with custard. It was crowded mostly moms with kids. So I think it would be a great place for you moms to grab a coffee and rest with your little ones. They also offer food , not quite a large options.ProsLarge settings area , table and chairsStaff clean each table after useDelicious cappuccinoConsThey were many staff but only one was working on the till, even there was a long queue.
March 2024 by Silviu Puha
Avoid John Lewis...
February 2024 by ????? ?????????????? (The truth)
Not enough selection
February 2024 by Raghu G
Always pleasure to shop at JL, Have been visiting Brent Cross store for years now. Excellent customer service and great place to shop for the whole family..
February 2024 by nessa king
Excellent customer service. A lady named Sue in the kids department helped me with securing a present for my daughter today and went over and beyond. A real pleasure shopping there and dealing with lovely helpful people.
February 2024 by ov
The dining experience was disappointing, reminiscent of a 1990s canteen with a dark and gloomy ambiance, dated furniture, and lackluster breakfast options. The avocado on sourdough felt cold and frosty, possibly from the freezer. On a positive note, the hash browns and beans were enjoyable.I awarded 2 stars mainly due to Mary's excellent service; otherwise, I would have preferred a zero-score option.
February 2024 by Luca Alongi
Nice friendly store
February 2024 by Mohhamed islam
I had a lovey experience today at the tv department. The LG rep Riyaz was absolutely amazing and really helped showcase the difference between the tv ranges. His information was informative and detailed. I appreciate him showing me the differences between the tvs and the promotions available.
February 2024 by Cecca Travel
This place is mainly for upper class population but if you dig enough you may find amazing deals on high quality products. Huge selection of anything but cosmetics, parfumes, and kitchen equipment is what stands out. I must mention their bed section is my favourite and only buy this type of products from them. Shop and staff are both great. Highly reccomend.
February 2024 by E
John Lewis used to be so wonderful with brilliant staff. The last few visits I have found staff members to be out right rude to me. I tried to return a faulty product as was met with sheer lack of manners ?
February 2024 by ?????? ????????
I came today with my daughter, a child of 15 months, I wanted to buy underwear and a pillow for my daughter, took the underwear on the floor, we went downstairs for a pillow, WE DID NOT GO OUT OF THE STORE, I wanted to take a pillow and pay for two purchases in the pillow department, the woman ran up to us and started screaming, took the laundry from my hands and scratched my finger to the blood, and took us out of the store, and when we left the store, the guards came and asked to leave the shopping centre!!! Why such communication we were confused!!! I still didn't understand, because there were big magnets on the things, and what was the problem I didn't understand, they didn't explain anything to me! Were they afraid that I would take out the laundry with the magnets? What a joke! I demand an explanation!! It was so disgusting, so humiliating, I hate your store for having done this to me and my daughter today!!! I was your regular customer, but now I will throw out the card and tell everyone I know about this situation. So moms with strollers bypass this place so that you and your child are not injured by such wild women!!! I don't know who she confused us with, but it's too much!!! She refused to name her name, although she had to, I think! She was from the underwear floor! In a black jacket North Face with two phones. I think from India.
February 2024 by Flamexxx (Flamexxx)
Much smaller than the store I am used to in Sloan Square. Seemingly doesn't have all the things the bigger stores have and lack of staff available to ask when you need help.
January 2024 by Wah
Good service
January 2024 by Charles London
For some reason, whatever it is, it seems more special in a John Lewis box.
January 2024 by Hello You
Very poor dishwasher delivery service. I paid for installation and collection of a new dishwasher. The guys who turned up, weren't experienced enough to sort out normal issues. They arrived at 3pm and were in a hurry to leave as they'd been asked to step in as replacement engineers. This is my 1st large purchase from JL and I only purchased from John Lewis based on their reputation but I'm very disappointed. Im now left with a dishwasher u cant use!! Never again!!!