March 2024 by N M
Really unhappy with this store.Placed an order online to be collected at this store and was told at 5pm when I called customer service that they processed the order and had it in store but no one has bothered to tell me I can collect it today even though I chose click n collect same day.Tried to call the store over 25x and no one answers.Very bad service
February 2024 by Dario Costanzo
JD Sports in general lack of customer support. Update: I went today after 2 years and things haven't improved. The staff is not interested at all.
February 2024 by Sheikh Miah
I went to the store this morning but stuff is soo rude when I asked for a size & introvert.They doesn't know how to serve customers.Really annoying.
January 2024 by JJ Jones
Enjoyed shopping here
December 2023 by Purvang patel
Not too much availability of shoes but price was attractive
December 2023 by Bogoi Iulian
Good store!
November 2023 by Sophia Zamani
If I could give ZERO stars I would.Terrible attitude from the managers. Specifically from Adam and Catherine. I would ideally hope for their New Year?s resolution they learn some decorum.
November 2023 by Dani Kerbel
Very busy, hot and rather impatient shop assistants which was a pity as might have bought shoes but these conditions weren't conducive
September 2023 by Muna Nagi
JD seriously need to step up their staff training, too many young staff with zero customer service skills. Staff are more concerned about interacting with each other than interacting with customers. Collected an item I ordered online, the girl at the til just looked like she didn?t want to be there, didn?t seem enthusiastic to help, was very monotone and just uninterested to be honest.
September 2023 by Anna De Guzman
Had a terrible experience at this store... Found a shoes I'm interested in, looked for the staff to help me get the size I want... Found 2 staff chatting with each other seemingly holding boxes of shoes and constantly looking at a distance. Had to 'disturb' their conversation so I can request for the shoes I wanted. The lady staff seemed to check on her 'device' and I was told they do have my size available and it will be on it's way. Waited around 15 mins and another staff arrived with boxes of shoes to give to his 2 chatting colleagues. The brand I requested for seem to be on the pile of boxes... Took another 5 minutes wait and I had to ask them if that was the shoes. Staff opened the box, it was a different one. Waited another 5 minutes. No one seems to care. Then I was asked again by the guy staff which shoes I wanted and I had to go back on the display to show him. Another staff went to the stockroom, apparently my shoes is on it's way... waited another 5 minutes or so... then I was told, it is not available. Great. More than half an hour of my life wasted that I can never get back. Staff needs retraining. Management needs to pay more attention to customer service. Appalling. Never coming back.
August 2023 by Amber Ashfaq
Judging by the reviews, no one has stood up to turn this store around. Service is appalling, only one member of staff sounded friendly otherwise everyone else is blunt & unhappy, no customer service skills whatsoever. If you don?t want to speak to people why are you in a job that requires you to do so? Management really need to step up and listen to these reviewsThis is the first time I have had to write a bad review about any JD store
August 2023 by Christian
The shop is nice.I didn't feel welcome at all.The staff can be bothered, it seems such an effort for them even to get a pair of shoes.
July 2023 by Mohsan Choudry
Went in today, asked an assistant for a size in a particular brand. Assistant looked disinterested and poor attitude. Waited for my shoes to arrive but nothing came, had to go through another assistant to get what I was looking for. Service at till was also appalling, all looked glum, no manners or service skills. Management need to seriously work on developing staff.
July 2023 by Hamid Akbari
Very rude and inattentive employees advise you never to spend your time in this store , ?
May 2023 by SAMUEL GHEBREMESKEL
Staff are hit and miss. Some great people there but also some very obtuse crew members.