March 2024 by An Lan
Help me to get my iPad back!!! So grateful for that!!!
February 2024 by Aaron Knechtl
AVOID! this place was filthy and the food was mouldy? literally mouldy as you?ll see in the photo? staff was so rude. This place needs shutting down. Will never go back here or probably to another Starbucks. This needs to be taken
February 2024 by Joanna Bean
Decent! Since coming to Waterloo london, I have fallen in love with this coffee shop and this particular Starbucks! ??
February 2024 by Ellen Kobayashi
Khan was a wonderful member of the team.
February 2024 by SUPER BITZA
Good staff, service, 100% visit again. P.s. Lots of Karen's around!
February 2024 by Damian Ivan
I enjoyed my foods always with my kidsKid-friendliness: Playful
February 2024 by Brandon U.
Nima is such a kind guy - so surprised to have such a kind and welcoming person despite the rudeness of some customers. He tells everyone to have a lovely day even - so kind!!Also they have filtered coffee here!
January 2024 by md khan
Nice to see smiley staff while serving customer and taking care with patience. Outstanding place to drink my coffee while waiting for the train.
December 2023 by Yuqian Si
had a delightful afternoon here? the staff was friendly and provided excellent service. They prepared my complex order swiftly, appreciate their patience. The clean and tidy environment added to the overall positive experience. It was a pleasant way to spend time while waiting for the train.???
November 2023 by Flora ?Florflor?
Horrible service! By asian lady with hair down. Around 11. Rude facial expressions along with aggressive speaking. Can't ask nicely what we want and what our name is. Bad bad vibes and so rude. Never felt so uncomfortable to order in my whole entire life. Usually I always get good service apart from this worker. For this worker your facial expressions and attitude needs to improve! someone else should take her place letting starbucks down with her horrible service. Appears her and another worker gossiping on the till the only time she can smile. Embarrassing.
November 2023 by Nathan Salliss
Ordered a tall pumpkin spiced latte and a grande caramel Frappuccino. They didn?t take my 30% partner discount that I?m eligible to as a Starbucks employee and they?ve recently changed it so you can get it regardless of what franchise you go to. They also didn?t take my free drink off my app that I had due to saving my points. They said they didn?t do free drinks despite the app being a universal thing that all Starbucks accept. When I got my drink they gave me a grande latte which I didn?t order, I wanted a tall and charged me as such and they gave me a coffee Frappuccino not a caramel one. As a Starbucks employee the drinks were not up to standards. Neither drinks came with the whipped cream that come with as standard and were incredibly poor coffee quality. Not happy.
November 2023 by Sukhi Virdee
The hot chocolate I ordered was absolutely disgusting! It's a disgrace considering how expensive it was! On top of that, my name was pronounced and spelt completely wrong even though I wrote it down on a piece of paper for the Server.
October 2023 by 684olliea
Great coffee and suprbly served by the team to me and my companion (Bukayo). All my love, Shams
October 2023 by Ahmed Sajid Imtiaz Ifty
Amazing experience at Starbucks Waterloo. Service was top notch and the food & beverage was very savoury. Will visit Again and Again.
October 2023 by mdq khan
Quality and fast customer service, no need to wait for long and good selection of foods, very nice place to enjoy the drink while waiting for the train.