March 2024 by Charles Barber
They say young generations are killing post offices. Opening hours that only suit housewives and the retired are probably the real reason. Unhelpful staff and insane queues might be another. Two counters with two staff but only one of them serving. Haven't had better experiences at London Bridge either sadly.
March 2024 by Manuela
The level of professionalism is very very low. The post office staff is terribly unhelpful. These people need to be trained again. They have cero manners and not knowledge at all. It is always a no from them for anything that you ask. Terrible service at all times every single time I visit this place is always a disappointment.
February 2024 by Gabrina
THEY RUINED MY PACKAGE
February 2024 by Nathan Sussex
The staff here are brilliant. Bhavara is always a pleasure to see and always provides brilliant service, as do all the staff
January 2024 by Laurie Unwin
Shetal was so nice and patient with my dad while trying to retrieve some forms. Couldn?t be more grateful as I was near tears. Thanks!
October 2023 by Su Ziwei
I visited this post office today because my regular one was closed. I usually take photos when shipping items on eBay to provide buyers with proof of shipment, a practice I've followed every time I've visited a post office.However, today's experience was highly unpleasant. As I placed the package aside and prepared to take a photo as usual, a female staff member behind the counter confronted me. She demanded that I couldn't take photos, threatening that I wouldn't receive a receipt if I did. To make matters worse, she even threatened me to delete the photos I had already taken. The unfounded demands and her rude attitude made me feel as though I was experiencing racial discrimination.I hope the post office can provide better training for their staff to ensure that they interact with customers in a friendly and respectful manner. As a customer, I believe I should be treated fairly and respectfully, regardless of my background or appearance.I sincerely hope that the post office takes this incident seriously and takes steps to address it, ensuring that all customers are treated with dignity and respect in the future.
October 2023 by Anon Amous
the new staff member, a young female who wears a headscarf needs further training as it took her 7 minutes to complete a simple transaction of posting an item 1st class. She couldn?t even operate the computer efficiently and had to keep asking a senior member of staff who was busy with other tasks for help, she seemed completely unaware of her job, I was running late and she didn?t apologise for keeping me waiting or even say thank you after the transaction. This staff member has no manners and definitely needs to be trained further before being put onto the ship floor.
October 2023 by Daniela Di Martino
Rude and unhelpful staff. I wouldn?t recommend sending your packages there.
July 2023 by Neil Zhu
Very bad customer service. The lady who works there is very arrogant, shown an inability to read her own diary handwriting properly, they have a computer, why not use the computer. Doesn't know the post offices own policy on collecting parcels
June 2023 by Yvonne L
Only one person working every time I go so the queue can get quite long. Really understaffed.
May 2023 by Tatiana Lopez
Very slow service. 2 Windows 2 staff and only 1 of them working. The other member of staff not doing anything. Long queue not moving at all. Went in for a simple service almost 20 mins in the queu. Should've gone to London bridge Post office!
January 2023 by Julie Kassab
Great, very small post office inside the Co-op. Good service, always friendly ladies behind the counter. Very small, usually just one person, so if you?re in a rush or are impatient, go to a bigger branch with more people or self service machines.Perfect for returns, stamps and everyday needs.
January 2023 by Richard Hough
The lady at the desk was absolutely amazing! I came over from Italy to renew my passport and she made the whole process so simple. Thank you
October 2022 by scott lee
The slowest and most painful experience your life awaits you when you step into this post office. No self serve machines meaning you are stuck in the dark ages and forced to queue with everyone else. Ten or more people in the queue at any time but only one person assisting customers. I would avoid this branch going forward unless I was absolutely and deathly desperate
October 2022 by Gábor Kiss
This post office is great! Always very quick, the people working there are very kind and helpful.