March 2024 by Nicola Murhead
Great store, well laid out. Sarah helped us and she was really knowledgeable , friendly and professional, she made the whole experience interesting and fun. Definitely recommend.
March 2024 by David Munro
We ordered some carpet and laminate flooring from carpet right old kent road. Perry the manager was a great help, he helped us organise the measurement visit and again to place the order. He even helped to last minute change the fitting date as we had some unexpected circumstances.
March 2024 by Frances's Enwezoh
The guys in the shop were amazing
March 2024 by April Keech
Perry at Carpetright has been a fabulous help in our house carpet purchase and fitting. Every question kindly and honestly answered. He should be training people both with the knowledge about the products CR sells and how to work with customers. Please commend him, give him a raise- we could have never done this without his help and advise. The issue of trust has been no problem with Perry.
March 2024 by Marcin Trzcionka
Very friendly and quick service
March 2024 by Bola Tay
Excellent customer services, I brought in the measurements of my house, was easy for them to calculate. They worked with me on my budget and was offered a finance. Happy customer.
February 2024 by lynsey Millbery
Great experience, helpful staff.
February 2024 by Jenine Main
Excellent service, very accommodating and very very helpful. Thank you
January 2024 by william Liddle
Dreadful experience. Two missed fitting dates, poor and chaotic communication from the store staff and Perry the manager. Have never been the subject of such unprofessional treatment from a big name company. Avoid.
January 2024 by annette h
2nd time ordering in store. Served by Perry... knowledgeable,polite & helpful.Got exactly what I wanted assisted by expert staff with great customer service, which is rare these days.Heat experience all round & stress free.
January 2024 by Will Liddle
Incredibly poor and chaotic service. 2 x missed fitting appointments and an unprofessional service from the staff. Avoid this branch.
December 2023 by Omolara Olabode
Fantastic service I received in the old Kent branch by Sara
December 2023 by Linda Redmond
Perry was great in the shop
November 2023 by Rimvydas Petruzis
Perry was very helpfull
November 2023 by Joshua Paul
Me and my partner got a carpet from here and the customer service from Nuno was next to none would highly recommend visiting old kent road store just to be dealt with by him.