February 2024 by Rachelle Romeo
I went in on the whim whilst at work to see if I could get a some advice on filler options and the right tools as a DIY novice. Steve had extensive knowledge and helped me make the best choices for my repair. Great customer service 10/10
February 2024 by Matee ullah
Really slow customer service they even don?t attention to there customers and some are really rude I am waiting for 15minute in shop but the lady there just making busy her self in other stuff
December 2023 by Patricia Ioana
Great staff, very knowledgeable, good atmosphere, I?ve always been served professionally and could not fault the place ??
December 2023 by Olivia Orhue-Evian
Very helpful service from Rance and Sarah.Chaise was friendly too.Keep up the good work guys!
December 2023 by joe miller
Staff seem to be more interested in what music they are playing rather than serving customers or at least expressing some degree of common curtesy.
December 2023 by P Purple
Appalling service. Staff are either NOT THERE during opening hours (I've gone a few times on a Friday afternoon and they've taken off) or, they cannot service the orders properly. Called in to collect a whole order, only received half and no mention of the other half a week later. Shambles. Screwfix SE26 for me now.
November 2023 by Monday
Great service earlier today ?
November 2023 by KaZiuu -_-
This is a joke. People who work here don?t seem to care at all it?s meant to be open at 6:30 Monday to Friday and I?m here sitting everyday for it to open and I don?t have time to sit in a parking lot for 40 minutes. Awful.
October 2023 by Lyton Mark
Terrible service. Click and collect service used and 45 minutes later no attempt to put the order together. When they decided to put the order together 3 items were missing and when pointed out it seemed as if I was just being a bother to them. No apology given ??
October 2023 by Crown Residential
Great service! Served by rance, great service!Sarah and her team do a great job!
October 2023 by David Carden
10/10 would shop again. Friendly staff, helped me with everything I needed
September 2023 by Martin
Service gone downhill. Been in at times and no-one is even standing behind the counter. Most recently went in there was one person serving someone with the huge order, even after waiting for 10 mins other staff member was only interested if i had done click and collect. At that point I wondered if doing an order to collect on my phone would have been quicker
September 2023 by Jeffery White
Nicest shop I?ve visited in a very long time.The Lady (Sarah I believe her name was) was the best cashier I?ve ever met (and I am 66 years old)Full of smiles and just genuinely a happy person. I couldn?t leave without a smile on my face.Will definitely be returning!Well done to Sarah and her team!
July 2023 by Evgeni Muravjov
Unbelievably slow service. One guy on the till at a buzy store at a pick time during the day, with other staff just walking around stacking shelves. Takes me longer to get served in toolstation then to do the job.
July 2023 by Paul Casey
Visited 3/7/23 at 7.30pm looking for a barrel lock. Counter assistant couldn't have been less helpful. Clearly didn't want to be there, wasn't very competent and had an attitude to boot! Asked for the loan of a tape measure (not unreasonable in a DIY store) - was told no, buy one if you need one. Went to the Sydenham branch the following morning. Night and day by comparison. Fantastic customer-centred service. Won't be returning to Catford branch.