This branch is definitely a good one. Probably the low reviews were from the pretentious snobs living in the Mayfair area which does not do the bank justice.
July 2023
This HSBC branch at Pall Mall is really the best branch I've been to. They are so attentive, personable, kind and understanding. Usually am quite nervous when it comes to banking stuff so their patience and understanding was really well received. I will continue to always come to this branch and recommend it to others.
January 2023
Went there at 4pm on Friday and they already locker the door
Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
