February 2024 by RMF Home
The tall white man hosting was very friendly and helpful on what was a stressful day
February 2024 by Neil White
Sean was absolutely excellent, so informative and efficient, the savings account you helped me open is great, I only wanted to deposit some cash and I wound up with an extra chunk of interest. A credit too your branch!
February 2024 by awatif Ismail
The staff are very helpful
February 2024 by Photo Store
Thanks to the big security guy for letting me in to deposit the cash. I was afraid carrying the cash with me.
February 2024 by Photo Collection
Abdul is the best guy ever. Thank you so much for helping with my business account.
February 2024 by Mahamudha Malak
Thanks Muhammed lovely handsome guy for helping set up my mobile banking..
February 2024 by Koresha Jahan
Colleague name abdul was very helpful and knows what he is doing. Best branch ever.
January 2024 by Dean Rodgers
Firstly there is no sign up to say where customer service was. Extremely rude customer service rep, she pulled the sign in sheet away so I could not sign in, simply looked and ignored me. Not a hello be with you when I have finished with this client nothing. Most disgustingly rude person I have ever come across after travelling around the world. I was in the branch on Jan 12 2024 around 2pm.
January 2024 by Robert Dean
Firstly there is no sign up to say where customer service was. Extremely rude customer service rep, she pulled the sign in sheet away so I could not sign in, simply looked and ignored me. Not a hello be with you when I have finished with this client nothing. Most disgustingly rude person I have ever come across after travelling around the world. I was in the branch on Jan 12 2024 around 2pm.
December 2023 by asma salem
Very slow service not happy
December 2023 by Dakota Fenn
Nicest customer rep I have ever encountered. The young man that helped me cash a cheque today was so lovely, we encountered quite a few problems between the app, the machine and finally had to go old school route but he went out of his way to help. Honestly outstanding customer service :)
December 2023 by Mystery shopper
It is the worst one out theePoor customer serviceUnhelpful staffThe list goes on
December 2023 by Alex
Only one till opened. Huge queues.
October 2023 by Salwa
I am very pleased with David and how he handled my matter because my account was blocked.I went to two other branches prior to Edgware Road one.Last Friday I spent hours and hours inside the branch; I had to cancel two appointments (including my dentist's) but the outcome was brilliant, they did listen to me and acted accordingly. Very very positive.My advice is to plan in advance and be prepared if you would like to come to this branch as they will be a long waiting time which is expected due to a lot of customer flow.The staff are friendly and willing to help as far as possible.Thanks again David, it is much appreciated!
October 2023 by Lawrence Palmer
Sean was super helpful today and great at explaining options when withdrawing cash. Cheers!