December 2023 by ALB
Beautiful store run by lovely staff. Excellent customer service every time.
July 2023 by Rohini Chandrashekar
I adore Toast clothes, who doesn't? But it is a constant struggle to find the right size - sizes are not consistent across the range. And since some clothes offered for sale online are not in stores, even more difficult to order. I recently ordered three items online, following the size guidelines carefully and had to pay for express delivery which was not delivered at the "guaranteed" time. Sadly only one out of three was the right size.
September 2021 by Nel U. E.
My mother in law and I came to this shop two days ago. The two ladies working there didn?t even say hello, they were chatting all the time we were there ignoring us, but one of them took the time to really look down at us. We felt so uncomfortable we never want to come back.It?s a shame, because I?ve purchased from this brand before, but if on top of spending a lot of money I?m going to be treated this way I just rather not. Maybe wearing jeans in an expensive shop is frown upon and I didn?t get the memo, but I would have expected more kindness at times like these.
September 2021 by Neli Film Editor
My mother in law and I came to this shop two days ago. The two ladies working there didn?t even say hello, they were chatting all the time we were there ignoring us, but one of them took the time to really look down at us. We felt so uncomfortable we never want to come back.It?s a shame, because I?ve purchased from this brand before, but if on top of spending a lot of money I?m going to be treated this way I just rather not. Maybe wearing jeans in an expensive shop is frown upon and I didn?t get the memo, but I would have expected more kindness at times like these.
April 2019 by Yvette Smith
I love Toast, the clothes are well made and last, natural fibres prevail, customer service is excellent too. However it is one of the more expensive high street shops but I would say you get what you pay for and the quality is very good. Thoroughly recommend, spend on what you wear most and it's good for everyday.
January 2019 by Marina Moschetta
I bought a lovely green cashmere dress here on Saturdays. I have been helped by a girl with quite short brown hair and blue eyes. She was lovely and the other people working were quite friendly too although at that time the shop was crowded. It was my first time in this shop and I 'll definitely come again. Thanks.
January 2019 by Raminta Kersulyte
Beautiful store equipped with some really helpful staff!
January 2019 by rayt666
My eifes favourite clothes shop
January 2019 by Linda Grindley
I love the selection of clothes, on the odd occasion the sales staff could be a little more engaging
January 2018 by S L
The staff in this shop are very friendly, helpful and patient. It is a great shop, gorgeous clothes and something I find really important is that the changing rooms are a good size and well lit so you can try clothes and make your decision in a calm environment.
January 2018 by AWN Pugin
Clothes fine, lousy customer service. I bought a perfectly acceptable dress here but was served by a giggling male who was busy flirting with a young customer and left the security tag on my dress as a result. When I called the shop they were very apologetic but when I returned to the shop to have it removed another giggling idiot, this time female, treated me like a criminal, offered no apology and insisted on seeing my receipt which, fortunately, I had. An older member of staff was clearly embarrassed by her behaviour. I may buy their clothes again but not at this branch.
January 2018 by M B
If I could, I would have given no star. Extremely bad customer service. If you want to sell, 'not particularly reasonably priced clothes', good customer service is crucial. Shame as their clothes range are not that bad, but a staff, who seemed to be a manager, totally put me off. Another thing is their online shop charges a postage to send out products during sale period. To return, they always charge it.
