March 2024 by Charlotte Alice Featherston Lee
Amazing service!! Super friendly staff and couldn?t have asked for a better experience. The carpet itself is of such top quality and they fitted it with precision and efficiency. Would 100% recommend!
February 2024 by Anna
We have now used Floor Direct on 3 separate occasions - once for carpet fittings and twice for wood fittings.On each occasion, we have been really impressed with the quality of the work. Terry & Jennifer have also been super helpful with any questions that we have had.Also seems to be very good value vs other local providers we initially considered.Highly recommend.
December 2023 by Paula Tamm
I used this company to remove an existing carpet in our apartment & install a new one. Terry was able to do a site visit on very short notice and provided a quote (which was very reasonable compared to quotes I received from other similar companies) very quickly afterwards. The company was also able to provide the chosen carpet & install it very quickly - only 10 days after the initial site visit. The carpet installer did a great job and we are very happy with the end result. The communication with the company was great - everyone was very helpful and responsive throughout. Would not hesitate to hire again.
December 2023 by A Y
Seamless! The whole process for correcting the hall and lino for the kitchen, smoother. The carpet fitter was an absolute star extremely experienced and professional. I could not recommend this company high enough, particularly Silas and Sam. Cheers guys.
December 2023 by Francelina Da Silva
Waiting for a delivery for a week and when tried to contact flooringdirect for an update no one answers the phone, neither responding to emails or chat messages. And I paid for next day delivery. Poorly service. Will never buy anything from flooring direct again. And will have to cancel payment with bank
November 2023 by Darren McCarthy
Great service, great guy and there's loads of stock all of it
November 2023 by João Lebre
The quality of the installation is excellent - we've used their services twice now and both times we were really happy with the results, and the selections of hardwood floors, carpets and vinyl floor available, as well as their advice for installation.
November 2023 by She Huseyin
FLOOR Direct LTD - kept me waiting at home for two days for "Sam" to finally turn up and shout at me in my own home. Awful service Sam come to my property to provide me with a quote and refused to give me measurements after telling me mine were wrong as he was scared he'd lose my custom. I asked him for visual samples to choose from the laminates they provide and he said I'd have to travel to their office. Very unpractical if you ask me. He then began arguing with me in my own home. He defended his actions by saying this is how we work. If this is true then what an awful value to carry for your company. It's a simple measurement that he couldn't provide me with.... how can i trust you if you are not being transparent with your customer. I highlighted to him and the lady who arranged the booking that I was shopping around for a reasonable quote, so why act so surprised. Please if you do not want aggression confusion and disrespect in your own home AVOID THIS COMPANY at all costs!
November 2023 by Andrew Bunyan
Everything was fantastic, from meeting Terry right through to the installation.Great customer service throughout - strongly recommend
October 2023 by legendary gam3r
We received a quotations from 3 or 4 different companies and finally came across these guys who certainly gave us best offer out of all them. They were fully booked for the time frame we needed the job done but managed to squeeze us into their schedule last minute. The fitter came on time everyday and completed the job to great quality. I would recommend these guys to anyone looking to get their flooring done. I?d give 6 stars if I could.
October 2023 by Alice Grierson
Amazing service! They were so helpful, so quick and have done such a good job fitting my carpet at really short notice. Thank you so much!
September 2023 by M Francis
Reached out to Flooring Direct as we had a rental property which needed re-carpeting. The whole team was a pleasure to work with. From Sam coming out to do the initial measurements, to Terry's advice and guidance as to which carpet would be best for our property which would have high traffic areas and needed to be hard wearing and easy cleaning. They provided a competitive quote and we agreed on a date for the work which we needed a quick turnaround for. The house had just been fully painted and we asked them to be careful with the removal of any old carpet and when putting down the new one to avoid scrapping walls or marking any of the new paint work. They were mindful of this and did a great job fitting the new carpets to a tight deadline. I would highly recommend them for all flooring needs. Great customer service and professional high quality work.
August 2023 by Lauren Porter
The team at Flooring Direct completely redid the laminate flooring in my flat, as well as carpeting two bedrooms. The team executed the job very quickly and were a pleasure to deal with throughout, bending over backwards for my requests. I am so pleased with the result, all done within 4 days in a flat filled with furniture. I wouldn't hesitate to recommend the Flooring Direct team.
August 2023 by Graham Johnson
We wanted a new look for our hallway, and we were thinking of wood. However, we went to Floor direct in Islington and their guy suggested engineered wood flooring. Apparantly, it?s made of layers of wood and its much harder waring. I have to say that he was right because we chose the herringbone pattern and now our hallway looks great. My mum came over and said she hasn?t seen anything like it.
July 2023 by William Morris
My dad is getting a bit old now and his kitchen floor was doing much the same. I suggested he get some new luxury vinyl click flooring (he didn?t even know what it was). My friend had just had some installed by Floor Direct, so I took dad down there and he was amazed at the choices. Long story short, he now has a new kitchen floor and is ?happy as Larry?, as they say.
