May 2023 by a k
£2.50 for used books? Way over priced
October 2022 by Natalie Dagli
Used to be a great little shop. I have bough some lovely items however the items are now overpriced and the shop is messy and unorganised. The manager is also very rude. She was staring at me as i was walking around to the point i could feel her eyes on me and it was very uncomfortable. I asked her why she is watching me to which she said yes i am. This made me very uncomfortable and as i went to leave the store i seen two employees who were sat outside the shop being verbally abused for shaking their money boxs. I informed the manager who took no notice and said it was a positive situation as when she went out their her employees were laughing. Well that does not mean they are fine, these two men were incredibly vulnerable and should not be used in such a way. Being shouted at could have teally affected them and also who knows how often this has happened as the employees did not seem to have much mental capacity. These people need to be protected and not put in such vulnerable positions to make money. I have also been here before and heard the manager telling off her staff for being idle.
June 2022 by Michael Ridge
I just walked in to donate to the Balham location. With no apparent drop off, I headed to the back where a staircase was located. I walked down saw a woman in the room and asked if this was part of the shop. She aggressively shouted ?no! You have to get out? and sort of charged at me. Then as I was walking up the stairs she came out and glared at me. Absolutely abhorrent behaviour from anyone, much less a worker at a charity shop that relies on the kindness of others. I won?t be donating to this organisation.
October 2021 by Mardocius
Lazy volunteers regularly shut the shop early - and not just by a few minutes. Showed up at 5:18 on Friday and found the door locked. Pointed at my watch and was told that 'we shut early on Fridays'. Not according to their website. I know it's a charity shop, but trading hours are posted for a reason. EDIT added Oct 2021: May I add that one of the managers of this shop is incredibly rude and deliberately unhelpful. She stands around, blocking customers' access to the items, tutting and rolling her eyes when asked to move. Get rid of her
October 2021 by Natalie
The staff is very rude and unkind to donators (April in 2021). Why? It even makes me feel that I?ve made a wrong decision to donate at Cancer research.
June 2021 by Rachel
The staff (or manager?) is very unkind and he has rude attitude for customers who try to donate. This is my first time feeling awful after making a donation. I will avoid this shop in the future.
May 2021 by Jacob Quinn
Great shop. The staff and volunteers are always welcoming and friendly and ready to go the extra mile to help you out.You might have to wait a minute or two if the shop is full because of the covid restrictions but fair enough it's worth the wait. Always new things on the shelf so a definite highlight of the weekend to go and have a gander.
November 2020 by Nilton Mesquita da Cruz
Well I am suspect to say what I want to say as I worked in CRUK Balham Shop for 2 years and was the most beautiful thing I ever could done.The shop as always gives a good impression, absolutely amazing organised, the staff most of them volunteers are amazing, helpful. The goods are amazingly well presented, shop is absolutely well organised and well managed.Congratulations to the Manager and to the Balham team for running such a well and precious job.
September 2020 by Markasaurus ?Bulwark? Rex
Golden stuff pops up here every now and then, some real gems, and the staff are really friendly