March 2024 by Muhammad Naseer
From Out of 5 to six visits only one visit to the store was waste of time due to not knowledgeful staff who just assumed and went against 3 terms asked me to revisit the store.I dont want to mention the name .Rest of the time absolutely superb polite ,professional and excellent ? service provided by Manager Sunal ,Taha and advisor Gizem .Thanks so much reviving and winning the trust.Thanks so much for guidance and call back as promised.
March 2024 by Dee Cee
Came in for help with eSIM and Taha was able to add both eSIM numbers onto my phone, Great service. Would reccomend highly
March 2024 by ?????? ???????
I was very satisfied with the service provided by the customer advisors Albena and Pamela. They helped me with getting what i needed and helping with my phone set up.
February 2024 by Ama Cooper
Experience was great in store, everyone I spoke to inside was lovely and did everything they could to help me and I appreciate there assistance, but the company itself is not safe with keeping accounts secure and willing to give incorrect assurance to there customers about account security.
February 2024 by Nasimi Sadigov
Thanks to Mr. Jehan. He is a very hardworking employee. He solved our issues that his colleagues couldn?t solve for 4 months.
February 2024 by Sad?q Sad?ql?
Many thanks to Mr. Jehan who helped us to solve our issues. Before him, other employees were keeping saying "do it via phone calls." Although Mr. Jehan solved our issues face to face.Thank you.
February 2024 by Nonain Gialo
What an amazing service with Arjan. Super star . Everything sorted. He went extra miles to check any other issues. His anticipation was like he was reading my mind . Thanks a lot . Hoping to see you managing the branch. Branch manager don?t get jealous you have best people.Nonain
February 2024 by Cee Brown
I came here today to Wood Green, the manager Senel is doing a fantastic job. Treating everyone nice!
February 2024 by Rafika elerian
It was very very satisfying to visit the store and see the staff in Wood Green. They are very helpful, thank you Albena and Senel.
February 2024 by Ernest Tetteh
Very good customer service
February 2024 by Andrei Lungu
Maria sh3 is one of The Best10 star for her kind
February 2024 by SEYEDAHMAD Rafkhani
Thanks for evrting..Bat jast need to ad speed more..thanks
February 2024 by Nikita Fox
The guy at the front was great, very polite and got me seen immediately as I was in a bit of a rush for work and it was packed in there. However the girl who served me at the desk was one of the rudest people I have ever met. She was aware I had to leave for work in 10 minutes, but immediately makes passive aggressive comments. She said ?So, you?ve given me 10 minutes have you??? I replied ?yes, im so sorry, I have to leave for work but I can make it 15 if you need?. Bear in mind I was extremely polite and kept apologising for potentially making her job a little stressful by only being available for 10 mins. After this she replies with ?Well, aren?t you generous haha?. I just laughed awkwardly because what the hell?? This is her kob, if you cannot give me a sim card in 15 minutes then apologise and I will come back another day!At the end she remarked again and said ?there you go, all done in 10 minutes. Now you can leave a review and say I did it quickly, that was the fastest I have ever done a sim contract.? She was honestly so passive aggressive the whole time and rude to me, I was nothing but apologetic and polite. (It took about 5 minutes anyway and it is literally her job so not sure why she was complaining). Very rude and quite frankly disrespectful customer service from her. I didn?t get her name but she also looked at her colleague, a man next to her when saying her last remark and they smirked at each other. Really disappointing.
January 2024 by kRiShNa pArUcHuRi
Nice welcome ?
January 2024 by Will Dorman
Honestly the best customer service I have had anywhere in a long time. I had a really complicated problem and both the assistant manager, Senel, and a colleague were incredibly helpful and got me all sorted out. Can't reccommed these guys enough!