Boo to the cafe advertising afternoon tea for two, £10 per person. We queued for 20 mins only to be told there wasn't any, 20 mins after the offer opened at 2pm because demand was too high. Let people know!!!!!! Go along the line and tell customers that option isn't available so they can make another choice. Lost our business.
September 2023
My deepest apologies again to the employee on the second floor who shortly delt with my nan today. She tries using her dementia diagnosis as an excuse for her bad manners unfortunately. You were so helpful in the short time you were helping us and I greatly appreciate your try. Hope this experience didn't affect you negatively... read full comment
August 2023
Had the most amazing experience in Cribbs Causeway Store today. I was in with my elderly parents, Mum and I in wheelchairs and Dad struggling around. We needed a new suit for Dad, and Teresa in your Men's department was an absolute superstar. Helped sort Dad with what he wanted, the whole works, shoes, tie, shirt, waist... read full comment
M&S is a leading British retailer bringing quality, great value food, clothing and homeware to millions of customers around the world. Offering contemporary, wearable style at great value for all. Our food is known for its quality, freshness and innovation credentials. We look forward to welcoming you to one of our stores or you can visit us online ...