March 2024 by Imogen Douglas
Great service from Andy, couldn't be more grateful! Part of the buckle on one of my Irish dance shoes broke on Friday and with St Patrick's Day coming up this Sunday (and rehearsals beforehand) I was feeling stressed about getting it fixed in time. Andy checked that I was happy that the buckle might not exactly match the other and asked when I needed it by - not batting an eyelid when I said Monday, bearing in mind I only dropped it round late Saturday. The fix is great, I can barely seen the difference from the other shoe. He also didn't charge me even though he really should have seeing as he really rescued me from a predicament!
March 2024 by Jack Biggs
Rushed in late after realising the store was close by, battery replacement was super affordable and came with a lifetime guarantee for only a bit extra. Watch was returned in 10 mins and with the correct time/date reset which was an extra plus. Lovely gentlemen at the counter to top it all off. Would recommend.
March 2024 by jason
Rubbish
December 2023 by Rick Wakeham
Told to come back in 15 minutes so I sat in a coffee shop opposite and it took less than 2 minutes to do two keys, i payed £12 per key and then took them to my vehicle and guess what they didn't work, went straight back and asked for my money back, total waste of time.
November 2023 by Jase Brown
Always gets a good service at emerson green
October 2023 by Rebecca Harvey
Great Service ?
September 2023 by Harry Harriman
Andy worked his magic, stitching the strap back on my walking sandal..would recommend him to anyone
September 2023 by Campbell Ramsey
Keys cut in a few minutes, and they worked first time in the lock.
July 2023 by Harri Symes
Very kind and efficient service ??
April 2023 by Andrew Lowe
Andy managed to create a fully working new Vauxhall car remote key that was damaged at a reasonable price and all within an hour. Highly recommend. Thank you Andy
March 2023 by Karen Garrod
Very friendly and helpful
October 2022 by Chanon Ford
Excellent service and super friendly man I come here for all my keys and he also fix?s my shoes
October 2022 by Aislinn Drew
Andy is a really fair hard working individual. He has fixed my shoes before, recognised me, and didnt charge for the latest repair as he 'couldnt guarentee the work'. I saw some of the effort he put in to reattaching the heel, and went above and beyond what was expected. I was so impressed with his customer service and I will revisit for all the key cutting and shoe repair needs I have!
August 2022 by Dr. Erika Giffard Moore
Wonderful experience for my son to observe the process of pet tag engraving closely. 1st class service, prompt and kind. Pet tag looks stellar. Thank you very much.
July 2022 by S Douglas
I had my mum's watch battery changed by a repairer in Broadmead 3 weeks ago, when the repairer handed it back he said the metal strap was broken ( it wasn't when I initially handed it to him). I agreed to have it repaired as no point in new battery in unwearable watch. I was charged for the new battery and the repair of the strap.A week later the strap was broken again and unwearable.I haven't been able to take it to the original 'repairer' so I took the watch to my local Timpson in Kingswood.I told Adam what had happened and asked if he could replace the strap. However he didn't have any metal straps so he said he could fix it by removing the broken link and using the bolt to secure it. 30 mins later or so I returned to pick up the watch.He insisted there was no charge as I'd already paid which he was adamant about. I was more than willing to pay for my mum to regain the use of her loved watch.It's not often we hear of customer service with integrity, in fact I was lamenting the decline in good service over the last few years. My encounter with Adam has restored my faith again, and I and my mother are very grateful.I recommend the service.
