October 2023 by K T
"Please give eye contact or a smile. Your customer service is really appalling. I walked into the store to buy a gift, but the girl at the counter never greeted me or asked me what I wanted or how she could help me. I will never go back there again."
October 2023 by joe l
It smells
July 2023 by Ads Grimmett
Big variety, nice staff and they wrap the item for you.
February 2023 by Anthony Buffin
Purchased a fragrance on Saturday costing the best part of a £100 for a gift and the customer service was appalling the young girl that served myself was very blunt and just overall rude. Not the experience I expected being as I use this company a lot. Will definitely not be returning there anytime soon
November 2022 by Oooo Oooo
That young lady that in that shop today Sunday evening 23rd of October 2022 has absolutely no costumer service nor about making money,it?s a shame some people get paid for absolutely nothing,these people needs training in the area they work in and how to deal with every costumer ?smh
September 2022 by Tom Price
Decent boutique shop with helpful staff.
May 2022 by Vaishali Maghan
Great collection.They had a great offers on perfumesBest in town ?
March 2022 by Ana-Maria Gheorghiu
I walk in said hello one of them barely answered.Costumer service skills zero.
December 2021 by Jason Giles
Great customer service, staff really helpful
November 2021 by Benjamiin192
Good shop
July 2021 by Nadja syed
Went in there to buy a nice Birthday gift for my bff, no greeting ,no ask if I need help, plain rude, unhelpful staff just standing and minding there own business talking to each other .whilst the shop next door which called the Fragrance shop has a lovely lady in it who cares about her customers .joke way to treat your customers absolutely fuming
July 2021 by Miros?aw Madejak
Small boutique, found what i looking for, girls helpeg with picking up scents, big plus.
July 2021 by Paul Harding
Really nice...lovely staff
July 2018 by Ian Holl
Bought 50ml Gucci Bamboo for £74 thinking The Perfume Shop was the cheapest place to buy perfume, only to soon learn I could have bought 75ml for the same price at other stores.
Totally ripped off. Never again!
October 2017 by Marcus Little
Rude unhelpful staff clearly not trained on the merchandise they sell