September 2021 by Nicola Green
Excellent advisor so helpful
September 2021 by Noel Shaw
I had to wait a long time to get served as there were only two members of staff but they were very helpful.
August 2021 by Ann Wrigglesworth
Very helpful member of staff
July 2021 by Lisa Organ
After my phone was hacked and my vpn was taken over I brought my phone to the O2 shop Gloucester and was served by a lovely young lad named Tom. He sorted the problem within a few minutes and was polite and efficient despite receiving abuse off the customer before us who was extremely rude. He dealt with the aggressive customer calmly and with great patience. I was very impressed as the shop was short staffed he truly is a blessing to O2
June 2021 by Graham Harris
Sent me something I didn't order again \\u0026 are trying to charge me for it. I told them I don't order anything on line because this is what happens. They don't care
October 2020 by Chris Grasske
Thanks to Richmond for helping us choose a new phone. He clearly explained to pros and cons of different models and didn't try to upsell to a more expensive model. He made what could've been a complicated stressful job smooth and easy.
October 2020 by Dean Jones
Biggest joke of a store completely unhelpful even the woman on door helping is condescending can't sort anything out at all just always advise call customer service call customer service well during these unprecedented times it's difficult to get anyone on a phone line!!!! No wonder I'm leaving o2!!! Poor service all round!!
August 2018 by Suzanne May
Excellent. Friendly, knowledgable staff who didn't get fed up with my stupid questions.
July 2018 by Sean Freeman
Not very helpful. Tried to cancel a contract, to be told we had to phone and cancel
July 2018 by John Ford
Always been with o2 as long as can remember.probably the best network I have visited for customer care.prepared to bend backwards to help.i personally want to thank all those staff that helped me...John ford.
July 2018 by rebecca peachey
Was in store with a friend who wanted a new phone. The lad that served was funny, honest and had great customer service.
April 2018 by Jan Drew
In to check out prices. Out with a new phone. Thirty minutes and sorted. Helpful, knowledgeable staff knew what I wanted and made it easy. Thanks ð???ð???ð???ð???ð???
