January 2024 by Helen F
Great customer service from Jack, very knowledgeable and accomodating. All the staff were friendly and welcoming. Would definitely recommend dreams gloucester.
December 2023 by J P
Not the store as such, but had a PCN for £100 sent to me because the parking attendant ?thought I left the car park?. Avoid all stores in this area due to the parking attendants.
December 2023 by safe mush.
Really helpful staff,the manager was excellent
December 2023 by aaron brown
The staff were extremely helpful, and friendly, they were happy to help fund us exactly what we wanted and didn't hesitate to show us other options if we weren't so sure, we found the experience great and easy. We actually decided to go to see what Bensons next door offered as we wanted a price compare, however the experience was no where near as welcoming or good in general harry was the one who served us and was incredibly good
November 2023 by Neil Baldwin
Excellent experience good choice of beds & mattresses on show great shopping experience
November 2023 by Craig Dutton
Shaun was the staff member who went through everything I needed to know. He was patient with all my questions. Gave me so much time and helped me decide on the 2 mattresses I needed. One for main bed and one for a second guest bed. No hard sell, listened and understood my needs.I came back a second time after processing all the information and searched Shaun out to finalise my purchase.
October 2023 by kay kosylowicz
Jack was very friendly and knowledgeable. Was given the mattress test and was able to make an informed decision.Very relaxed experience
October 2023 by Francis
Great staff, Harry was really helpful, knowledgeable and friendly. I wasn't intending to purchase a mattress on the day but ended up getting one after being guided through the options and finding one I really liked. Fingers crossed the mattress its just as comfy when at home.
October 2023 by Robin Todd
The sales person whose name was Harry was very welcoming ,helpful and a pleasure to deal with. All in all dealing with Dreams was a very enjoyable experience.
October 2023 by Hilary Ruck
Excellent service . Very knowledgeable. Extremely happy with our purchase
September 2023 by Matthew Antonio
Harry was excellent - friendly, very knowledgeable and helped us find the mattress that suited us at the best possible price.
September 2023 by Arri Williams
We visited the store looking for a mattress having found a bed frame on the dreams website that we wanted. We were seen by Louise who was very friendly and helpful, she ran us through sleepmatch to find what firmness best suits our sleeping positions then showed us 5-6 different mattresses to try. Once we decided on the mattress and Louise put our order for the mattress and bed through and talked us through all of the optional extras and booked a delivery date. Very satisfied with the service and definitely recommend this store. They also allow dogs.
August 2023 by Sharon Wright
I visited your dreams store in Gloucester today and was greeted by ShaunWhat a lovely man so helpful not pushy but very friendly answered all my questions as wasn?t sure what I needed as was looking for a divan bed mattress and headboardShaun helped me with finding the right mattress for my lower back problem with a incredible machine that helps with choosing the right mattressFrom start to finish Shaun was wonderful we were extremely happy with the service we got and I would recommend anyone looking for a new bed to pop along to dreams in Gloucester and ask for Shaun you won?t be disappointedCan?t wait for it all to arrive and for a good night sleep thank you so much Shaun?
August 2023 by Ben
Greeted by friendly staff, let us look around before approaching and couldn't be more helpful. I'm sure their store manager could sell ice to Eskimos. He went above and beyond!
August 2023 by Hot Tub
Great service, it really helped with the choice of mattress we bought by using the in store auto mattress selector.
