August 2023 by Jennifer Green
There was a bit of a queue when we got here but it of the three members of staff behind the counter, only one was putting much effort into serving us. The other two were having a laugh and a joke with no thought to the people waiting. It's a shame because the atmosphere is very nice here and the coffee is good.
August 2023 by Liz King
Not a pleasant experience today. Cleanliness in shop front It was not a acceptable standard ie dust, cobwebs, food debris in display cabinet. The cobweb web had seemingly taken up residence!. I have been working in catering for 14 years and ran a baguette bar. You should be able to maintain cleanliness. To finish my review the toilet facilities were also dirty and lacking in evidence of being cleaned.
August 2023 by Jenny Smith
Not a nice experience to be honest. Whilst waiting noticed cobweb hanging from lampshades, layer of dust on counter top, food debris where the cakes were which looked like it had been there a while. We asked for lattes they were disgusting, more like a flat white white. Used the toilet facilities again standards disgusting. I wouldn't recommend to anyone coming here.
July 2023 by Ant Lacey
Unfortunately you have to give a star to right a review, if it was possible I?d give 0. Our last experience was a horror show, we were lied to about an item containing an allergy risk and simply dismissed by the manager. We thought we?d give it a second shot after being apologised to from head office. Terrible mistake. We walked in to have our food taken off us and ?heated up? with no mention or acknowledgment and then waited a good few minutes before being asked what drinks we want. The place is absolutely filthy. Dust all over the tills and counters, the ventilation is the fridge is THICK with grime, I had to root around for a water bottle not covered in dirt. The cake display is absolutely filthy, coffee machine hasn?t been near a clean cloth for a long time and there are coffee stains up the wall? Rude staff, dirty location and below par coffee. Save your money, visit the Independent shop next door.
July 2023 by Amy Cooper
It's an AWFUL experience eating here. The place is FILTHY even the flies don't even want to hang about. The standards of staff seem to of plummeted, since when can you serve food with your hair down? Excuse me I do not want to eat your hair? Especially the blonde hair of the rudest staff member I have ever had the opportunity of meeting.I wouldn't touch this place with a barge pole, Needs some bleach and some better attitude.
June 2023 by Effy Burnett
I went in a few weeks ago, the place has an awful atmosphere, coffee is not the best either; half my latte was foam, which isn?t value for money. The place itself is really not very clean, could definitely do with some deep cleaning. The toilet made me dry heave, there was what I think was human fecal matter on the floor and the chain was broken, I did inform a member of staff on this. All in all, will not be returning, disappointed in my visit.
June 2023 by Anuja Nalegaonkar
VIBEMust visitCool place to sit and do your office work in case have and if not you can pretend
June 2023 by The Redgraves
Great coffee, but there was a male, thin member of staff with long black hair who kept hovering around me, and winked at me in front of my husband and family. Made me feel very uncomfortable, don't think I'll be going back.
June 2023 by Parkers Parrots
Unfortunately this place has gone down hill over the past few years. Firstly the place has increasingly become absolutely filthy, and needs a complete refurb, as a good clean just wouldn?t cut it at this point. As a result, I can?t comment on the food, as I simply won?t buy any (Take a look at the fridge where the cakes, pastries etc are kept, they are particularly disgusting!) Service and coffee from the staff can be ok, but it depends on who serves you. For some reason, there has been a massive turnover in staff over the past year or so, so It?s very hit or miss. Only one or two staff members now seem capable of making a good coffee, which is a real shame. You can also tell some of the staff members are thoroughly fed up and downbeat from being clearly overworked! I used to enjoy coming here many years ago, and kept up the regularity for a while out of loyalty, but unfortunately this won?t be continuing in future and I?ll be taking my custom elsewhere.
May 2023 by BaseCamp Ogliastra
Wherever you go Caffè Nero never leaves you!Outstanding Italian Coffee!
April 2023 by Bob Ashworth
After walking the grand-dog, nice coffee with, perhaps, the best coffee shop view there is. Staff always friendly, and dog friendly. Just sit and imagine the history of the past 2,200 Years in this market place. Lovely
April 2023 by Harri The Dog
My food and drink were nice however the customer service was very disappointing. The lady serving us was very abrupt and didn?t wait for me to finish my order. Then when I was not asked if I was eating in resulting in my food being given to me in a box instead of a plate. All this bearing in mind it was not busy and there was no one in the queue.
April 2023 by Richard Havemann
The place has gone down hill since my last review. Dirty in every aspect, staff seem very uninterested in life, nevermind coffee
April 2023 by Dario Bianco
Caffè Nero?s are not the cleanest of places in general. This one however plumbs new depths. Have a good look (if you dare) behind the counter, it is filthy! The coffee machine looks like it hasn?t been given a wipe down in years!
March 2023 by Adrian Holman
Use your voucher from Three Boost (mobile phone network) to get any drink for £1
