March 2024 by Clare Williams
Absolutely LOVE this place. ALWAYS get the best ever customer service, best food and lovely surroundings. The staff are above all the best thing about going there, they are all always just lovely, happy to help and go above and beyond. Kirsty is especially amazing, she?s really helped us out tonight and absolutely a credit to the company xxxx
March 2024 by Sharon Jolliffe
Had a terrible experience here for a Sunday lunch today. We were a party of 4 adults and 3 children having a special occasion family meal. When the main courses were served one of our party who had ordered a chicken roast was told they had no chicken! The rest of us had to eat our meals while she looked on and then was embarrassed to eat hers after we had all finished. She felt very uncomfortable eating her main meal alone. The initially very polite waitress ? Daisy? apologised and said we would be offered free deserts to compensate for the inconvenience and for spoiling our meal. We all decided to accept their kind offer when we probably wouldn?t have all had a dessert but, when the bill came we had only had only been credited with one free dessert. Daisy said she never offered this when I challenged it. The manager was called who offered one free drink in addition to the one free dessert but the drinks were unlimited refillable ones so nothing additional was gained. We were never offered condiments with our meal, I had to go to the bar to get a 2nd drink but Daisy and her colleagues were happy to start clearing the table before we had all finished. The manager?s attitude was poor and he could certainly benefit from some additional customer service training and Daisy would benefit from not offering something that Beefeater cannot deliver. Sadly what should have been a special family meal was somewhat ruined.
March 2024 by cm
Kept waiting for 25 minutes before our order was taken. Then the waitress forgot our drinks entirely. Thing is, the place was dead as it was on an early Tuesday evening. The food was also absolutely shocking, I've never had such a poor lasagne.
March 2024 by shane poole
Just had the most amazing breakfast at beefeater, the waitresses Abi and Lisa are absolutely fantastic people the service they provide is excellent, the food is so so good , it is excellent value for
March 2024 by NICK Phillips-Holt
I always try to support my local beefeater when I'm in the area. I usually pop in for breakfast which are exceptional value for all you can eat. My partner will only eat the beefeater sausages as she likes the quality and way they are cooked.We find the staff incredibly accommodating with nothing being too much bother. We are treated as if we are their only customer even when they are busy. A special thank you to Lisa and Abi who have learned our breakfast order and have it underway when we arrive.
March 2024 by Sarah Townsend
Lovely food, lots of choice .friendly staff very reasonably priced .
March 2024 by Mick Looker
Get there before 10.30 for a great breaky and
March 2024 by aubrey hann
Staff very friendly ..Good breakfast o/all v.
February 2024 by Maureen Skinner
Staff is very friendly, it was busy, but not kept waiting. Food excellent.
February 2024 by Hannah Simmons-Leech
Me and my son went out for a little lunch break and had a lovely 2/3 course meal each for under £25. Alex our server was fantastic and friendly. Would definitely return again.
February 2024 by Brendan Morris
Love the food staff are awesome, they are over worked but is still brilliant. Only £20 on 2 unlimited breakfasts love it.
February 2024 by jliggett
Staff were incredible and very accommodating. Can?t do enough for you will definitely be returning.
February 2024 by Jorday Dawn
Excellent service and wonderful food.
February 2024 by P_S_ 2.0
Great steak. Chicken wings weren't so good.
February 2024 by Janet Tidy
We popped in after my daughter visit to the college and as a celebration we treated ourselves and wow from the moment we walked in, the service was 100% our server was Lee and I have to say he is a credit to your restaurant. So polite, personable and fun, he made our evening special. The food was great.We will definitely coming back with our son as well and already looking at when.Again big thanks to Lee