March 2024 by Sophy Norman
Visited many times, most recently: 01-03/03: have stayed in other rooms over the years but now I?m disabled we have the accessible rooms which are larger and have wet rooms for easy access.The beds are always comfortable and the accessible ones are even bigger I think.The hotel is quiet.The air conditioning didn?t work though.It?s annoying there are not many plug sockets and they?re so low on the floor for an accessible room- raise these!Also the remote control is never cleaned in a hotel- we always have a plastic bag to put it in and use!The other issue I have with this hotel are the lack of disabled parking spaces, they only have 4 and they?re always taken. There should be a space per accessible room for when disabled customers are staying. I have to use one of the two spaces owned by TGI Fridays and they?re at an angle and very small.Prices are not competitive these days- long gone are the £49 rooms.
March 2024 by Mr G
Lovely staff, clean rooms. Chef was especially friendly. Close to deya brewery which is well worth a visit.
March 2024 by Jemma B
Arrived and checked in very quickly. Friendly gentleman on the reception who was helpful, before heading over to TGI Fridays for tea.Rooms: Room nice and clean with plenty of towels, tea and coffee. As always, lovely comfy bed and slept brilliantly!Food & drinks: Came down this morning and was served by Chef Joel and waitress Cynthia. Both very attentive and food was brilliant. Nothing was too much to ask and plates cleared away quickly so there was plenty of room on the table for everyone. Drinks nice and chilled too. Area was also very clean too.
February 2024 by Elizabeth Murphy
Fantastic stay with my 2 daughters while away visiting family. All the staff were so helpful, especially Joel and Cynthia at breakfast.
February 2024 by Ian Davys
Great place to stay!Go ahead and get the breakfast!Plenty to fill up on, for the days adventure!
February 2024 by Michael Dolby
I recently stayed here in order to visit the nearby Deya Brewery.The room was comfortable and quiet, the staff were friendly and efficient. Breakfast was particularly good, with well cooked and presented foodNearby activities: Deya Brewery tap room is well worth a visit if you like craft beer
February 2024 by Jason Smiley
Stayed here for the night. Two adults one child.Rooms were very fit for purpose. Staff were lovely especially Darek. Was brilliant with our son and very helpful.
February 2024 by Irene Roberts
Excellent service especially breakfast. Joel was very good with his cooking and always checked if you needed anything. Highly
February 2024 by Lottie Wilkinson
Lovely eggs, greeted with a warm welcome when we arrived close to midnight and nothing was too much trouble. Breakfast was lovely ? amazing eggs again however all good was so good. Would recommend as a little easy drop off hotel. Only concern is no bathroom in the restaurant area although did not affect us, just something to keep in mind. Chef Joel was so polite and friendly. Would come again.
February 2024 by Chris Phillips
100% recommend. Breakfast here the best breakfast out of all the premier inns I've stayed in. Poached eggs are 10/10. A got to try.Cheers
February 2024 by mark Nicholls
I stay in alot of premier inn's and I must say its the best breakfast I've had thanks Joel keep up the great work?.
February 2024 by Sarah Lamballe
A disappointing start arriving just after 2pm in the pouring rain to be told we couldn?t check in until 3, without paying an extra £10. We sat in the car for half an hour then were allowed in at 2.45. The heating didn?t work until we went back down to ask but then it was lovely and cosy! Plenty of hot water, nice powerful shower and a really lovely breakfast room with superb service from Joel (who cooks to order) including all kinds of eggs for the cooked breakfast and gorgeous porridge for the continental. There?s nowhere nearby for breakfast so eating in a good choice.
February 2024 by Khurom Kiyani
Had a very nice start here. Stayed as a family with three young children. Special shout out to Cynthia and Joel in the kitchen for being very accomodating to my family at breakfast -- thank you for your kindness and service.
February 2024 by Shanaz Mirza Hussain
Perfect 2 night stay with the cooked unlimited breakfast which I highly recommend for its excellent value for money and quality. The rooms are fresh and crisp with towels provided and lovely toiletries.Rooms: Fresh and well presented.Food & drinks: Norman and Sylvia provide a lovely service.
February 2024 by Steven Jefferies
Where do I start?So checking in was simple, the gent on reception was polite, funny, and charming. My partner is in a wheelchair and he made everything exceptionally easy for us. My partner also suffers from a host of food allergies which is quite limiting, but we?re assured that the chef Joel takes these orders very seriously.After a lovely evening and great rest, we went to the dining hall for the time requested, Joel was listening to the concerns while we were relaying them to Cynthia who also took note of the dietary requirements on paper and provided to Joel.Many people see wheelchair and allergens as a red flag and my partner is rarely treat well because of the ?inconvenience?. This was not the case, Joel went out of his way to ensure safety was paramount and everything was ok.Due to the layout of the dining area, you can see into the kitchen, and watching him work efficiently and cleanly was the pinnacle of happiness. Due to events outside the hotel grounds I was already pretty stressed out, all my fears and concerns were put to rest.This hotel, its staff, their demeanour and attention to detail is without question one of the nicest hotels I?ve been to. Thank you so much!
