November 2023 by Debz Scrum
The post office opening times are advertised as 8am to 8pm but when I arrived at 5:55 to collect a parcel I was told there was no one there at present trained to do this. It is hardly rocket science to hand over a parcel and scan the bar code. If they want to be a Parcel Shop then they should make sure it is staffed properly or at least the staff on duty are able to hand over a parcel and scan the bar code. Was going to get some shopping as well but will definitely avoid in the future.
October 2023 by Benboy9 7
I am very happy to award this Post Office 5 stars. Sharon, Helen and Julie are always so helpful and efficient. Nothing is too much trouble, the Post Office is well run and I always feel confident I am receiving the best possible service.
October 2023 by Tina Swan
Great service, thank you so much.
May 2022 by Victoria Pockett
Nice staff, get most things done.Unfortunately; opening hours here on Google say 8-8, on the door 8-8, inside 8-8 "main hours 9-5:30 limited services available outside of main post office hours"I arrived at 5:45pm still expecting to be able to pay in... Was completely shut. Arrived at 8:30am this morning, nobody here! Luckily was served at 8:45.Not the best situation when trying to use for business pay in
May 2022 by LloydyAGG
I had an extremely important letter to post, so of course I used the signed for 1st class service. Thought I could trust this post office to deliver it in a timely manner, though turns out I couldn't, it took them FIFTEEN DAYS for the letter to be delivered. 1st class should not take half a month to turn up. I could literally walk to the recipient in less time than that. I've put a claim in, but what does that matter, I'm never going to use this post office again as I cannot trust them to simply send a letter. I would avoid this post office.
August 2021 by Iain Gaynor
An extremely useful Co-op shop on Salisbury Avenue, Warden Hill, on the south side of Cheltenham, Gloucestershire, UK,with both roadside and dedicated parking.The store is extremely well stocked and has the useful addition of a full service Post Office on the premises.Opening hours from 7.30am until 10.30 pm...7 days a week.
July 2021 by John Pinfold
There's a notice on the door to the shop which says the post office opens at 7.00 am. THIS IS NOT TRUE! It opens at 9.00 am. Why would they choose to misinform their customers? Bizarre!
July 2021 by Craig Windsor
Time on the window is slightly misleading. Open Saturday or not?
September 2020 by McBoaty X
I've always experienced great service at this post office. It's a convenient location and parking is easy.
September 2019 by Henry Donson
Not friendliest staff but quick service
May 2019 by Chris Leigh
Unpleasant experience due to extremely rude and offensive staff. Being polite and pleasant costs nothing...
October 2018 by TPRAM
Good. Does what its meant to - send packages and letters and receive them. Friendly staff too.
June 2018 by rumble renekton
i dont think i actually seen the staff smile once.
May 2018 by Becky Luther
This Post Office is staffed by the rudest people you are likely to meet and the service is appalling. Iâ??ve used it on many occasions and not one of them says â??pleaseâ? or â??thank youâ? and they all look so miserable, itâ??s a really unpleasant experience going there. Instead of something like â??Hello, can I help you?â? I simply got â??Yeahâ?, she might as well have said â??what do you wantâ?. I wonâ??t ever use it again, luckily there is another Post Office close by in Hatherley where all the staff are friendly, efficient and helpful.
February 2017 by Roland Bulkyn-Rackowe
Very easy access. Shares a small car park with the co-op in the same building. The queues are variable but not bad! They have also recently introduced a later drop off royal mail parcel service at the co-op tills which is handy. Well trained, knowledgeable staff as one hopes for from the Post Office.
