October 2023 by Victoria Losh
I want to say a big thankyou for the great service I got recently from Susan at Charlton Kings Post Office. She was very patient, friendly and helpful when I was posting my old passport back to the passport office and was having a few difficulties. Everything she did was above and beyond, and it was very much appreciated.
October 2023 by Lisa P
Used the Charlton Kings post office today. Susan was very helpful dealing with a complex DVLA issue.
October 2023 by Charltonloony
Susan was great always friendly and super helpful highly recommend. All the staff are also always super nice :)
September 2023 by sweetpapapete brown
Always a warm welcome from Susan and the rest of the staff at the Charlton Kings Post Office. An asset to the community they offer a professional service and are much appreciated.
September 2023 by Louise A
I was served yesterday by Susan and Holly - both lovely and helpful ladies. Thank you
August 2023 by Susannah O-W
I use the Charlton Kings Post Office regularly and have done so for years. The staff are always very helpful and efficient and you can even drop parcels off on a Sunday! A big shout out for both Susan and Julie who always offer an exceptional service. Thank you!
August 2023 by Malal Graham
Really helpful efficient staff. A lovely welcome especially from Susan, who always recognises her regulars. Excellent service at all times-thank you all & see you soon.
June 2023 by Nicholas Carr
I tried to return an Amazon parcel with a QR code via this post office. It was quite large and heavy (12 kilos) but I am 70 and managed to carry it without any problems. Firstly the man behind the PO counter said he was too busy (he was assembling a large cardboard box!) so I waited for 10 minutes for him to finish. He then looked at the box and said that it was too large and heavy for him / postman to handle??I then went to Leckhampton PO - the lady there was most helpful, quickly scanned and accepted the parcel and gave a humorous parting comment that she was sure that ?I was pleased to get rid of it ?.? (or words to that effect!)??
October 2022 by Imdad Ullah
Excellent service
August 2022 by Chi Nguyen
I live locally and every time I go to this post office, I get wound up about the incompetency and rudeness of the lady at the post office desk. She needs some training on how to talk to customers and some common sense. She just told me off for not peeling off the old label on the parcel while happily stuck a new label on a different area of the box. Also apparently all you need to do is to scribble the old label off so was it necessary to be a jobs worth and tell off customers on these little things?
July 2022 by Eric Noble
Used this post office numerous times and have always found the staff helpful and courteous. This post office is open long hours so hats of to them for all the hard work they do well into mid evening and at weekends.They have been a godsend sending stuff to E Bay purchasers at all hours of the day.And as a bonus the grocery shop is open as well with them on the same hours.So well done the management for keeping the service going and looking after local folk who need your services.
September 2020 by India Controna
I think they really struggle to do anything in this post office, they?re really slow at serving people. I was told that my barcode wouldn?t work & that I would have to pay again. I refused to & she was really rude. I posted the item in the postbox & surprise, surprise it was delivered. Please don?t listen to what they say or your be paying double for every item!!
September 2020 by Simon
Good quality fruit and veg, brilliant butcher, friendly staff, cannily and diligently doing their bit to serve the community as safely as possible in the current trouble.
September 2020 by Darren Scott
Helpful staff and well stocked but almost impossible to park. Seriously find somewhere with parking near by rather than drive round trying to find a space.A real nightmare
July 2020 by Trudi D
Lady at the front would not assist me with sending an international parcel as registered. I communicated my concern but she insisted that the she already processed the transaction and that everything will be fine. Sadly parcel got tampered with during it's journey with most of the contents being stolen. On a different occasion another lady at the back would not send item as a large letter (correct envelope size), weighing less than 500grams. She insisted that the item be posted as a small parcel, which obviously cost more...