November 2023 by Rich W
It is tricky to rate this store because it has a decent selection for a town the size of Cheltenham and the majority of staff are really friendly and approachable. However, I had an awful experience with a female member of staff who verbally abused me for questioning her impolite behaviour. Needless to say, as the customer, I was in the wrong and the manager was disinclined to discipline her.
November 2023 by Marilyn Lacy
Started Christmas shopping had what I wanted which was a plus but limited choice in children's socks and tights.
August 2023 by David Osano
Great parking facility 4 hours
July 2023 by Darrell Williams
Could definitely do with mor EV chargers only 2 at Next
May 2023 by Emma W
Staff always friendly and helpful
April 2023 by Olly
Useless incompetent staff that will lie about promises after the fact, even more useless customer services that refuse to talk to stores and vice versa, and rubbish products that either shrink on the first wash, or are not the correct advertised size. They will mess you around for months over an item of clothing and then refuse to refund you because it's been over two months. Now I don't have any product that I originally bought and no refund so they've just taken my money. No further recourse offered so here's my review.
March 2023 by Christina Hill
Nicely laid out store
January 2023 by Sharon Griffiths
Okayish quality but fairly pricey goods
December 2022 by Yvette W
Had to try on lots of things. Proper carpeted changing rooms and no rushing. Nicely laid out store. Nice staff. Usually open late. Recommended
December 2022 by Bill Dwyer
Excellent place to shop
November 2022 by Kim Taylor
A really good Next. Has home section as well.
October 2022 by Jenna Swano
Really friendly and helpful staff. Click and collect works really well here.
September 2022 by Jenny Burt
Nice affordable good selection.
August 2022 by heather whitmanhwhi
Great shop. One of the survivors
July 2022 by Dan S
Nice Home section, but it is a little bit pricey for the quality.
