June 2023 by alfie da katt
Reasonable salon so three stars, but certainly nothing in comparison to what it was in its prime, which was my reason for visiting. Premium price so expected a premium service. Staff come across a little unfriendly and rather unwelcoming so would not return or recommend unfortunately. It's a shame as had high hopes.Services: Shampoo & conditioning
May 2023 by nicky ricketts
Never open. No one answers the phone. No one replies to emails. Turned up 3 times in 7 days to find the premises closed and in darkness. Awful customer service. Left several voice messages and when I did get a response the person was rude, flakey and unprofessional
June 2022 by Samuel Adams
Visited Martin&phelps this morning for a back wax. Great atmosphere, very clean and professional. The treaty was given by a lovely young lady called Georgia who was great at waxing and very pleasant.Samuel Adams.Service: Waxing
February 2022 by J????
Lovely service and decent prices for piercings.
January 2022 by J
Lovely service and decent prices for piercings.
December 2021 by Joanne Pearson
Lovely peaceful atmosphere.Sonia did an amazing job highlighting,cutting and blow drying my hair.cant rate her high enough..Absolutely amazing experience.
April 2021 by 21Lauraemma
I always have my manicure, pedicure and eyebrow shapes completed at this salon by a lovely girl. They always try to fit you in for an appointment if it's possible. The building is in a great location of town and is easy to get to.
February 2021 by MAISIE
I went to get my ears pierced ans i must admit i was scared at first but the lovely rihannon who did my ears was very calming. It was very professional and they had it done quickly. For what waa there you would expect it to be expensive but the prices are amazing
December 2020 by Olivia Blake
Great manicure by Georgia today, thank you!
September 2020 by Aman Badhan
Really great experience and super super friendly staff. Had Georgia as my eyebrow technician and really got the grips with understand my natural shape and how I wanted my eyebrows done. Would 100% recommend along with positive and friendly atmosphere
September 2020 by Nicki Kennaugh
The girls in the beauty salon are great and really friendly. I highly recommend them. Have been coming here for years.
November 2019 by Liz Jane Cullis
A shame... I wanted to find somewhere new to have my eyebrows waxed but the end result on my first visit was a rather painful scar. The waxing was rather over zealous. I must add that the beautician was lovely and my nails were superbly done so if it?s just nails you want then I would recommend. The salon dealt with my complaint fairly well (with maybe just a little too much blaming my ?sensitive? skin for my liking).
November 2019 by Claire Barker
I had gel extensions (put on elsewhere) and I knew Martin & Phelps didn?t offer this service so we agreed to soak them off. It didn?t work but Helen, Gemma and Ellie moved heaven and earth to sort this out. They rang around until they found a salon to file off the gel and then invited me back straight after to have my nails re-painted (even though I didn?t have an appointment by then) and the salon was about to close. They squeezed me in to make sure I went away polished and happy. I can?t recommend the team highly enough- it was so refreshing to receive such caring customer service - big thank you ladies!
April 2019 by Jacquie Poole
Always brilliant in the beauty Salon. All the staff are lovely, especially Georgia.
October 2018 by Jess Rudman
Had my ear pierced here twice a couple of years apart, and had a wonderful experience both times. Staff are lovely, friendly and knowledgeable, and the atmosphere is relaxing with nice layout.
